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Aacer Sports Flooring (Booth 612)

Janelle Pederson
970 Ogden Road
Peshtigo, WI 54157
715-582-1221
877-582-1182
Fax 715-582-1182
janellep@aacerflooring.com
www.aacerflooring.com

Aacer Sports Flooring manufactures premium maple sport floor systems. Our rapid response team is available to assess and suggest options to repair damaged floors.

AAN, Inc. (Booth 1229)

Jimmy Hicks
637 E. Governor John Sevier Highway
Knoxville, TN 37920
865-573-7923
866-833-4036
Fax 865-609-7001
jhicks@aanadjusters.com
www.aanadjusters.com

AAN is a national adjusting company specializing in property claims. We provide daily and catastrophe services throughout the United States.

Able Mobile Housing, Inc. (Booth 1109)

Tom Lackey
1204 Bombay Lane
Roswell, GA 30076
770-652-3460
800-273-5774
Fax 800-283-3774
tom@ablehousing.com
www.ablehousing.com

Temporary mobile homes, park models, double wides, travel trailers, and mobile offices. We deliver to the insured's home-site, complete set up. Furnished or unfurnished homes.

Accurence (Booth 733)

Holly Shellner
305 S. Arthur Avenue
Suite 425
Louisville, CO 80027
720-370-2765
888-391-8068
HShellner@accurence.com
www.accurence.com

Accurence provides the most complete guideline management platform for claims operations. With our patented technology, we help carriers automate adjusting, documentation, scoping, auditing, and increase the success of inside-outside workflows for all perils. Visit us at booth 733 to learn how your organization can increase operational efficiency and policyholder satisfaction.

ACE (Booth 533)

John Gizzio
1155 Phoenixville Pike
Suite 109
West Chester, PA 19380
610-429-5200
Fax 610-429-3131
johngizzio@ace-it.com
www.ace-it.com

Multi-state licensed physical damage appraisers review and settle first and third party claims on residential and commercial property, automobile, specialty/heavy equipment, utilities, marine and subrogation.

AdjusterApp® (Booth 1541)

Allen Bills
P.O. Box 1985
Texarkana, TX 75004
870-779-1277
support@adjusterapp.com
www.adjusterapp.com
View Video

AdjusterApp’s patent-pending, mobile-app technology distributes assignments in seconds for immediate handling. AdjusterApp™ gives you fluent access to licensed adjusters and industry professionals in REAL-TIME, precisely where you need them. AdjusterApp™ seamlessly complements or integrates with YOUR existing process and systems. Need Adjusters? We’re the APP for that!

AdjusterPro (Booth 1413)

Melissa Brittain
209 E. Baseline
Suite E202
Tempe, AZ 85282
214-396-5223
melissa@adjusterpro.com
www.adjusterpro.com

A national leader in online training for adjusters and appraiser licensing and education. AdjusterPro is a proven resource with an extensive course catalog, state-of-the-art classroom and exceptional customer service.

Aftermath Services LLC (Booth 1338)

Tina Bao
75 Executive Drive
Suite 200
Aurora, IL 60504
800-366-9923
800-366-9923
inquiries@aftermath.com
www.aftermath.com
View Video

Aftermath Services is the premier provider of crime scene cleanup and biohazard remediation. We provide compassionate services to families, communities, and businesses after traumatic events.

Agricultural Claims Association (Booth 1532)

Brandan McGehee
P.O. Box 15896
Lenexa, KS 66285
913-832-6850
brandan@agclaimsassociation.com
www.agclaimsassociation.com

Offering training, education and support to agricultural insurance claims professionals throughout the United States.

Alacrity Services (Booth 807)

Marie Neal
9115 Harris Corners Parkway
Suite 500
Charlotte, NC 28269
541-334-3220
866-953-3220
mneal@alacrityservices.com
9115 Harris Corners Parkway; Suite 500

Alacrity Services combines a national network of independent, credentialed contractors with specialized software and services to streamline repairs, reduce unnecessary costs and improve client satisfaction. Alacrity has been successfully managing a nationwide contractor network for fifteen years. Alacrity Services established itself as a leader in Property Casualty Claims Solution and our expertise sets us apart from our competitors and our service is unmatched. Today, Alacrity has the best, most complete online Independent Contractor Network in the direct repair service industry. While our Contractor Network and the leading-edge applications needed to support it are the core of our business, we continue to expand our services in line with our customers needs. Recent developments include tools to provide mitigation contractors with real time data used to set drying plans consistent with IICRC standards, and a mitigation estimate desk audit program. The smart application of drying science to monitor results is producing substantial improvements. Alacrity is dedicated to turning new, imaginative ideas into effective products and services that streamline existing systems, reduce unnecessary claim payouts, and improve customer service. The benefits of our knowledge and experience permeate throughout our business model and add value for the insurance carriers, agents, mortgagors, contractors and most of all for the homeowners.

ALE Solutions, Inc. (Booth 839)

Rowena Zimmers
One West Illinois St., #300
St. Charles, IL 60174

866-885-9785
Fax 866-881-9588
rowena.zimmers@alesolutions.com
www.alesolutions.com

Nationwide temporary housing provider, focusing exclusively on serving the needs of displaced policyholders for the property claims industry.

All States Ag Parts, Inc. (Booth 1527)

Steve Asmus
E1140 State Road 170
Downing, WI 54734
605-359-2447
877-530-5020
stevea@tractorpartsasap.com
www.tractorpartsasap.com

We are the largest buyer of salvage farm equipment in the United States. We currently have 8 salvage yards throughout the United States.

Allcat Claims Service (Booth 539)

Sid Carr
16 Cascade Caverns Road
Boerne, TX 78015
830-331-1700
866-625-5228
Fax 830-331-1715
sid@allcatclaims.com
www.allcatclaims.com

Allcat Claims Service is a full service Nationwide provider of quality Independent Adjusters for both Catastrophe and Non-Catastrophe Claims.

AmerAdjust (Booth 1233)

Kristina McClellan
13343 N. 56th St.
Tampa, FL 33617
813-438-2380
info@ameradjust.com
www.ameradjust.com

AmerAdjust provides commercial and residential property adjusting services throughout the United States. We are known by our customer service, timeliness, and sense of urgency with which we approach our assignments. Our customers indicate that AmerAdjust contributes positively to their retention rates while also reducing the likelihood of litigation. AmerAdjust has a solid core of field supervisors and adjusters who appreciate how important it is to establish trust with the insured, keep and exceed committments and to deliver on time. Our desk adjusters streamline the results to facilitate an expedient conclusion to claims. AmerAdjust has a service mentality and we believe it is our job to make our customers work life more enjoyable with consistent delivery and accurate reporting. Let's get acquainted!

American Building Contractors (Booth 523)

Michael Jacobs
2960 Judicial Road
Suite 100
Burnsville, MN 55337
952-707-6959
Fax 952-707-9925
michaelj@abc-usa.com
www.abc-mn.com

American Building Contractors is America's largest exterior insurance restoration general contractor. Licensed in 44 states. Immediate emergency dry-in and repair services. Insurance industry standardized pricing.

American Educational Institute, Inc. (Booth 627)

Corinn McBride
170 Mt. Airy Road
P.O. Box 356
Basking Ridge, NJ 07920

800-631-8183
Fax 908-766-9710
cmcbride@aeiclaimslaw.com
www.aeiclaimslaw.com

AEI is a provider of training programs in claims law and coverage. Students learn to identify legal issues, analyze problems and apply their learning to their everyday claims handling.

American Leak Detection (Booth 322)

Lisa Keeton
888 Research Drive
Suite 100
Palm Springs, CA 92262
760-399-7187
866-570-5325
Fax 760-320-1288
lkeeton@americanleakdetection.com
www.americanleakdetection.com

Detection of water, sewer, oil, gas and air leaks in concealed piping located in pools, slabs, walls, etc. using proprietary electronic equipment.

American Structurepoint, Inc. (Booth 904)

Darwin Acord
7260 Shadeland Station
Indianapolis, IN 46256
317-547-5580
Fax 317-543-0270
dacord@structurepoint.com
www.structurepoint.com

Since 1966, clients have trusted American Structurepoint as their single-source contact for first notice of loss. We handle property or liability claims investigations 24/7.

American Technologies, Inc. (Booth 301)

Jeff Moore
210 W. Baywood Ave.
Orange, CA 92865
714-283-9990
800-400-9353
Fax 714-283-9995
jeff.moore@atirestoration.com
www.atirestoration.com

With more than twenty-nine years of experience, ATI is a national leader in restoration, environmental remediation and reconstruction. We are proud to be the nation’s largest family-owned restoration contractor.

AmeriClaim (Booth 1340)

Louis Smith
3817 Northwest Expressway
Suite 1000
Oklahoma City, OK 73112
719-660-1739
800-748-3534
Fax 888-554-5531
louis.smith@americlaim.com
www.americlaim.com

AmeriClaim - Providing skilled and qualified Independent Adjusters to the first party insurance industry with 500 adjusters in 74 locations and 41 states with skilled assets in property, casualty and agricultural claims since 1993. Client communication is our key asset.

Amset Technical Consulting (Booth 427)

Frank Seter
1864 S. Elmhurst Road
Mt. Prospect, IL 60056
224-265-9255
888-982-6738
Fax 847-229-1166
fseter@amsetusa.com
www.amsetusa.com

Amset Technical Consulting is an engineering consulting firm that offers a variety of services to insurance professionals and attorneys. Our expertise is in the investigation, analysis, and resolution of insurance claims involving electronics, equipment, and electro-mechanical machinery. The degreed engineers, investigators, and technical experts at Amset have decades of experience conducting fire origin and cause investigations, damage assessment, cost analysis, subrogation and evidence harvesting and storage.

ARCCA (Booth 811)

Patricia Huff
2288 Second Street Pike
Penns Park, PA 18943
267-396-1278
800-700-4944
phuff@arcca.com
www.arcca.com

ARCCA provides expert forensic, scientific and engineering solutions. We can help with all phases of an investigation: initial file review and triage, inspections and testing, report/affidavit/disclosure preparation, evidence preservation, and exhibit preparation and trial testimony.

ARRIM LLC (Booth 1515)

Hengxing Yang
919 North Market Street
Suite 950
Wilmington, DE 19801
539-717-2223
hengxing.yang@arrim.net
www.arrim.net

ARRIM is an AR measurement technology company. With our new product, adjusters can measure a roof in less than a minute, and you can even take a 3D picture and do the measurement later on the photo.

ART - Art Recovery Technologies (Booth 206)

Mark Shippe
11847 Levan Road
Livonia, MI 48150
330-352-8889
800-238-7218
mark.shippe@art-us.com
www.art-us.com

ART - Art Recovery Technologies is the cost effective restoration solution for all of your art and collectibles claims. We have offices throughout the United States.

Artigem (Booth 702)

Haylee Artinger
15 North 1st Street
Belleville, IL 62220
618-398-9880
888-205-2522
Fax 618-215-3522
haylee@artigem.com
www.artigem.com
View Video

National service provider assisting insurance companies, adjusters and insureds in all aspects of jewelry claim mitigation. Web based platform for ease of use. The most outstanding results in the industry.

American Leak Detection (Booth 322)

Lisa Keeton
888 Research Drive
Suite 100
Palm Springs, CA 92262
760-399-7187
866-570-5325
Fax 760-320-1288
lkeeton@americanleakdetection.com
www.americanleakdetection.com

Detection of water, sewer, oil, gas and air leaks in concealed piping located in pools, slabs, walls, etc. using proprietary electronic equipment.

American Structurepoint, Inc. (Booth 904)

Darwin Acord
7260 Shadeland Station
Indianapolis, IN 46256
317-547-5580
Fax 317-543-0270
dacord@structurepoint.com
www.structurepoint.com

Since 1966, clients have trusted American Structurepoint as their single-source contact for first notice of loss. We handle property or liability claims investigations 24/7.

American Technologies, Inc. (Booth 301)

Jeff Moore
210 W. Baywood Ave.
Orange, CA 92865
714-283-9990
800-400-9353
Fax 714-283-9995
jeff.moore@atirestoration.com
www.atirestoration.com

With more than twenty-nine years of experience, ATI is a national leader in restoration, environmental remediation and reconstruction. We are proud to be the nation’s largest family-owned restoration contractor.

AmeriClaim (Booth 1340)

Louis Smith
3817 Northwest Expressway
Suite 1000
Oklahoma City, OK 73112
719-660-1739
800-748-3534
Fax 888-554-5531
louis.smith@americlaim.com
www.americlaim.com

AmeriClaim - Providing skilled and qualified Independent Adjusters to the first party insurance industry with 500 adjusters in 74 locations and 41 states with skilled assets in property, casualty and agricultural claims since 1993. Client communication is our key asset.

Amset Technical Consulting (Booth 427)

Frank Seter
1864 S. Elmhurst Road
Mt. Prospect, IL 60056
224-265-9255
888-982-6738
Fax 847-229-1166
fseter@amsetusa.com
www.amsetusa.com

Amset Technical Consulting is an engineering consulting firm that offers a variety of services to insurance professionals and attorneys. Our expertise is in the investigation, analysis, and resolution of insurance claims involving electronics, equipment, and electro-mechanical machinery. The degreed engineers, investigators, and technical experts at Amset have decades of experience conducting fire origin and cause investigations, damage assessment, cost analysis, subrogation and evidence harvesting and storage.

ARCCA (Booth 811)

Patricia Huff
2288 Second Street Pike
Penns Park, PA 18943
267-396-1278
800-700-4944
phuff@arcca.com
www.arcca.com

ARCCA provides expert forensic, scientific and engineering solutions. We can help with all phases of an investigation: initial file review and triage, inspections and testing, report/affidavit/disclosure preparation, evidence preservation, and exhibit preparation and trial testimony.

ARRIM LLC (Booth 1515)

Hengxing Yang
919 North Market Street
Suite 950
Wilmington, DE 19801
539-717-2223
hengxing.yang@arrim.net
www.arrim.net

ARRIM is an AR measurement technology company. With our new product, adjusters can measure a roof in less than a minute, and you can even take a 3D picture and do the measurement later on the photo.

ART - Art Recovery Technologies (Booth 206)

Mark Shippe
11847 Levan Road
Livonia, MI 48150
330-352-8889
800-238-7218
mark.shippe@art-us.com
www.art-us.com

ART - Art Recovery Technologies is the cost effective restoration solution for all of your art and collectibles claims. We have offices throughout the United States.

Artigem (Booth 702)

Haylee Artinger
15 North 1st Street
Belleville, IL 62220
618-398-9880
888-205-2522
Fax 618-215-3522
haylee@artigem.com
www.artigem.com
View Video

National service provider assisting insurance companies, adjusters and insureds in all aspects of jewelry claim mitigation. Web based platform for ease of use. The most outstanding results in the industry.

Association for Talent Development (ATD) (Booth 1434)

Jennifer Homer
1640 King Street
Alexandria, VA 22314
703-683-8100
jhomer@td.org
www.td.org

The Association for Talent Development (ATD) is the world’s largest professional membership organization supporting those who develop the knowledge and skills of employees, improve performance, and help to achieve results for the organizations they serve. Founded in 1943, the association was previously known as the American Society for Training and Development (ASTD).

Assured Relocation (Booth 640)

Legia Oswald
50 Woodside Plaza
Suite 441
Redwood City, CA 94061

888-670-9700
Fax 888-233-9752
legia@assuredrelocation.com
www.assuredrelocation.com

Assured Relocation is a national full service temporary housing provider for the insurance industry. Short to long-term stays and 365/24/7 service in all 50 states.

Athenium Analytics (Booth 638)

Matt Bradley
75 Third Avenue
Waltham, MA 02451
781-250-6310
877-250-1720
Fax 781-250-1721
mbradley@athenium.com
www.athenium.com

Athenium Analytics develops and delivers teamthink, performance improvement solutions for insurers worldwide. By partnering with Athenium, QA reviewers increase efficiency and receive meaningful information about individual and team performance. Advanced measurement, analytics, and reporting provide instant feedback, for decision-making that positively impacts performance and financial outcomes.


Please join us at the Property & Liability Resource Bureau 2019 Claims Conference!

Learning Has No Finish Line

Rev Up your education with course selections from 14 education tracks with 100 sessions taught by industry leaders, preparing you for an ever-changing world.

Fuel Up your network by connecting with a diverse range of claims professionals and service providers from among hundreds of companies across the nation, all in one location.

Speed Up connections at the Insurance Services Expo by interacting with a diverse, innovative group of the industry's leading service provider organizations.

I've been attending PLRB Conferences for over 30 years and continue to enjoy attending and plan to do so in the future. Keep up the good work.

It was a very positive experience and well worth the trip. I hope to attend future PLRB events.


Met people who I've wanted to identify and meet for many years.

I really appreciated the opportunity to be a part of this event as a student. These events make me even more excited for the future in this career field.


Great job as always. Kudos to PLRB!

I was a first timer - I enjoyed the conference and thought it was very well put together.

Great job of keeping up with the times with education and speakers. Look forward to next year.

I was able to make some new contacts and revisit with some old.

Overall a great experience and opportunity to gain knowledge



PLRB greatly appreciates the following claims service providers for their outstanding support for the 2019 Claims Conference.

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