8:30 - 10:00

CGL Policy & Work Product Coverage Conundrums

Complex Contents Adjusting

Continuous Underwriting: Building Continuity Between Risk Management & Claims Settlement

Contractual Indemnity & Additional Insureds Liability

Cyber Claims Gone Viral

Diversity, Equity & Inclusion

Exterior & Interior Estimating and Scoping

Handling Challenging People & Difficult Circumstances

Homeowners' Claims: Sticky Issues Facing Adjusters

Large Multifamily Structural Water Losses

Mediation Techniques & Strategies that Work

Permissive Use in Auto Liability Claims

Preparing for Testimony: Only The Truth

Property Case Law Developments: Commercial Lines

Smoke Chasers, Storm Chasers and PA'S! Oh My!

Time-Limited Demands & Avoiding Nuclear Verdicts

Weather Experts in Claims: So Many Perils

Winery Claims: Don't Make Pour Decisions

8:30 - 9:30

Hidden Forces of Litigation

10:30 - 11:30

Cyber Coverage & Claims: Recent Trends

Managing & Mitigating Legal Claim Risk: Social Inflation, Legal Funding, & Decision-Makers

10:30 - 12:00

Accidents: Immediate Steps in the First 48 Hours

Art Claims: Disaster Response & Risk Management

Catastrophe Response: Automation & Process Innovation

Dram Shop & Social Host: Excess & Access

Garage & Business Auto Policies: Coverage Issues

InsurTech & Innovation for the Adjuster

Navigating a Large Water Loss: The Plot, The Paradigm, The Puzzle

Off-Site Fabrication: Property/Construction Claims

Property Case Law Developments: Personal Lines

Property Claim Ethics: Adjusting in Good Faith

Science of Settlement: Psychology & Mediation

Soft Skills for Hard Claims Situations

Traumatic Brain Injury: Evaluating Claims

Water Mitigation Challenges & Updates

1:30 - 3:00

Business Income: Establishing Expectations

Casualty Case Law Update

Catastrophe with Compassion

Commercial Roofing: Damages & Investigations

Computer Fraud, Funds Transfer Fraud & Social Engineering Losses

Emerging Issues in Property Coverage: Digital Assets

Household Calamities: Subrogation of Everyday Things

Introduction to Forensic Accounting & Insurance Fraud

Litigation Strategies: Outside Counsel

Onboarding, Offboarding, and Personal Development Training Today & Tomorrow

Premises Security for Criminal Acts & The Rise in Jury Awards

Property vs Marine: One if by Land, Two if by Sea

Reservation of Rights & Declination Letters

Residential Kitchen Fires: Decoding Complex Investigations

Rethinking Mentorship for Insurance Excellence

Subrogation 2024 Trends and Technology

Transforming the Claims Process with Innovations in Data

1:30 - 2:30

Unifying Stakeholders in the Claims Value Chain

3:30 - 5:00

AI Revolutionizing Property Insurance

Adjuster Safety: Disaster Site Safety

Appraisal: Tracking the Next Normal

Autonomous Vehicles: Liability & Coverage Issues

Building Estimating: The Devil's in the Details

Condominium Losses: Navigating Property Damage and Liability

Leading Amidst Stress & Burnout: Navigate the Storm

Matching: A Guide to the Law & Nuances of Matching

Medical Damages in Bodily Injury Claims

Nuclear Negotiations for Subrogation Claims

Period of Restoration in Business Income Losses

The Perils of Under Reporting

Water Loss Investigation: Principles & Methodologies


Please join us in Boston for 3 days of sharing how you serve and adapt as an insurance professional in today’s rapidly evolving world:

  • Engage in over 100 innovative educational course selections across 14 learning tracks led by industry professionals serving your quest for know-how in the ever-evolving insurance landscape
  • Forge connections through one of the industry’s largest gatherings of diverse insurance professionals serving as a conduit for networking opportunities
  • Immerse yourself in the Insurance Services Expo interacting with hundreds of leading edge service providers showcasing products and tools to revolutionize service in the insurance industry

It was my first time, so it was a great time hearing from a lot of different people and experiencing something new.

I like there are educated speakers who show genuine appreciation and passion for their topics.

I enjoyed the variety of sessions and the networking promoted within the session. I alsoappreciated the collection of exhibitors that had various ways of engagement.

The Networking was amazing, but just being able to be together with peers and new friendsagain was so needed!

I enjoyed meeting other professionals in the business. I also loved the various topics andhearing how other insurance carriers were addressing some of the same issues we encounter.

The informational sessions were very useful and gave me a lot of great things to bring backwith me.

The variety of content and the sessions that were interactive. So valuable to learn from otherattendees and how they tackle challenges and issues at their organizations.

Opportunity to connect with other claim professionals and vendors. Informative & interestingpresentations. Appreciated that a lot of the presentations qualified for CE credit.



PLRB greatly appreciates the following claims service providers for their outstanding support for the 2024 Claims Conference.

 

Diamond Plus

Diamond

Platinum

M&A Advisory Sponsor

Gold

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