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AAN, Inc. (Booth 616)

Jimmy Hicks
141 Quaker Way
Knoxville, TN 37920
865-573-7923
866-833-4036
Fax 865-609-7001
jhicks@aanadjusters.com
www.aanadjusters.com

AAN is a national adjusting company specializing in property claims. We provide daily and catastrophe services throughout the United States.

Allcat Claims Service (Booth 577)

Sid Carr
16 Cascade Caverns Road
Boerne, TX 78015
830-331-1700
866-625-5228
Fax 830-331-1715
sid@allcatclaims.com
www.allcatclaims.com

Allcat Claims Service is a full service Nationwide provider of quality Independent Adjusters for both Catastrophe and Non-Catastrophe Claims.

AM Best (Booth 539)

Ariana Rivera
1 Ambest Road
Oldwick, NJ 08858
908-439-2200
Fax 908-439-3067
ariana.rivera@ambest.com
www.ambest.com

Best’s Insurance Professional Resources includes valuable tools for the claims industry; including: online profiles (law firms, adjusters, experts), news, webinars, podcasts and video interviews.

Brush Country Claims (Booth 773)

Troy Stewart
508 Cedar Drive
Georgetown, TX 78628

800-416-1773
Fax 512-688-5220
troys@bcc-ltd.com
www.bcc-ltd.com

Nationally-Recognized Claims Adjusting Firm serving all lines of Daily and Catastrophe Insurance Claim needs with a team of experienced professionals.

BullyBag & Tool Company, Inc. (Booth 833)

Jerod Allen
6309 NW Kelly Dr.
Suite 3
Parkville, MO 64152
913-915-2099
888-483-4977
j.allen@bullybag.com
www.bullybag.com

We Are Catastrophe Outfitters.BullyBag® & Tool Co. – Focused on the success of promise keepers. From the Adjusters & Professional Estimators, to Civil & Forensic Engineers. BullyBag® designs, develops, and provides specialty tools, rigs & supplies for property & liability professionals to Claim the Storm® they face, everyday.

CIS Group of Companies (Booth 228)

Chris Long
2345 Dean Way
Southlake, TX 76092
817-201-0940
866-816-7445
clong@cisgroup.net
www.cisgroup.net

CIS Claim Services features a national network of qualified claim professionals. From damage documentation on a small claim to complete adjustment of a total loss, our personnel have experience and expertise you can rely on.

Claim Consultant Group LLC (Booth 464)

Jennifer Adams
308 S. Meadowlark St.
Lakeway, TX 78734
512-982-6073
888-645-1480
Fax 512-650-1133
jadams@claimconsultantgroup.com
www.claimconsultantgroup.com

Claim Consultant Group partners with carriers to process claims efficiently and is the industry expert in residential/commercial claim handling. TPA, Daily/CAT claims and Staffing Support.

Claims Adjustment Group (Booth 373)

Robert Wood
P.O. Box 273547
Boca Raton, FL 33427
561-543-4317
877-692-2422
rwood@cagclaims.com
www.cagclaims.com

Claims Adjustment Group is an Independent Adjusting firm with offices in South Florida and Atlanta, however, we handle daily claims in Florida and Louisiana. Our services include a 24/7/365 First Notice of Loss call center, subrogation recovery, mediation, appraisals, as well as daily and CAT claims. Primarily, our daily claims are in Florida and Louisiana, however, we have recently expanded into Texas, Georgia, South Carolina, New Jersey and expanding into Southeast territory currently.

ClaimsPro (Booth 278)

Jeff Greive
P.O. Box 220999
St. Louis, MO 63122
314-909-3139
877-346-4966
Fax 314-821-7625
jeff.greive@claimspro.us
www.claimspro.us

A full service multi-line adjusting company serving the heart of the Midwest with experienced adjusters for better, more reliable results. Branch Offices in St. Louis, Kansas City, Cape Girardeau and Chicago.

Crawford & Company (Booth 217)

Ariela Grossman
5335 Triangle Parkway NW
Peachtree Corners, GA 30092
470-489-8998
866-572-8772
Ariela_Grossman-Bettsack@us.crawco.com
www.crawco.com
View Video

Crawford & Company® delivers industry-leading property claims solutions combining intelligent triage, robust desk and field adjusting operations, comprehensive virtual capabilities, and fulfillment through contractor managed repair to ensure a world-class claims handling experience. Our innovative portfolio of technology-driven solutions are leading the industry and advancing our mission to restore and enhance lives, businesses and communities across the globe.

Cross Country Adjusting (Booth 627)

William Curry
P.O. Box 519
Pageland, SC 29728

888-658-1828
Fax 864-752-1226
wcurry@ccadjust.com
www.ccadjust.com

Cross Country Adjusting is multi-line nationwide adjusting company focused on delivering a superior claim experience through innovative technology. Founded 13 years ago, Cross Country has become one of the nation’s leading IA firms. Services include full service TPA, virtual inspector, nationwide field and desk adjusting, managed repair, and CAT response.

Custard Insurance Adjusters, Inc. (Booth 471)

Amanda Curran
4875 Avalon Ridge Parkway
Peachtree Corners, GA 30071
770-368-3399
888-CUSTARD
acurran@custard.com
www.custard.com

Founded in 1962, Custard Insurance Adjusters provides true multiline adjusting service to its client partners utilizing experienced adjusters located in 260 branch offices throughout the United States and Puerto Rico. Custard's multiline capacity includes expertise in all lines of coverage including property, catastrophe, truck cargo, environmental/hazmat, auto, general liability, works compensation, and professional and product liability. To enhance and support the company operations, CIA maintains a dedicated HOTLINE unit that operates 24 hours a day taking losses, connecting clients with field adjusters and coordinating on-scene calls between field adjusters and client partners.

David Morse & Associates (Booth 608)

Chris Burns
330 N. Brand Blvd.
Suite 230
Glendale, CA 91203
678-298-7979
800-649-7602
Fax 866-742-6989
cburns@davidmorse.com
www.davidmorse.com

David Morse & Associates (DMA Claims) is a leading provider of property adjusting services with service locations in 43 states, with more locations in California than any other I.A.

E. A. Renfroe & Company (Booth 661)

Armon Drysdale
1600 Corporate Drive
Birmingham, AL 35242
205-982-6230
800-972-8989
adrysdale@earenfroe.com
www.earenfroe.com

RENFROE provides quality, customized daily and catastrophe adjusting services to insurance carriers nationwide. Our customer first approach provides fast and innovative service for our clients.

Eberl Claims Service & US Adjusting Services (Booth 655)

Samantha Krostue
3900 S. Wadsworth Blvd.
Suite 800
Lakewood, CO 80235
303-988-6286
Fax 303-986-2771
skrostue@eberls.com
www.eberls.com

Eberl Claims Service provides nationwide coverage for innovative, customized claims solutions that meet the needs of any unique claims' environment.

FOCUS (Booth 519)

Alan Young
635 Plank Road
Clifton Park, NY 12065
315-374-3312
800-734-2102
Fax 315-478-8813
ayoung@focusadjusters.com
www.focusadjusters.com

Fort Orange is and independent adjusting Company servicing New York and contiguous states. With professional claims adjusters across New York State, Fort Orange Claim Service is large enough to service all of your adjusting needs, yet flexible enough to meet the individual needs of your company.

Fourseventy Claim Management (Booth 439)

Matt Fatheree
P.O. Box 20247
Waco, TX 76702
254-709-1179
Fax 254-442-0477
matt@470claims.com
www.470claims.com

Looking for an IA who is different? In today's claim environment, insightful, experienced and proven management is the key. Fourseventy Claims provides nationwide independent adjusting services that are managed by the most experienced and intelligent team in the industry. A partnership of seven industry veterans, there is no competitor that is the quite the same. Fourseventy Claims; a partner you can count on.

Franklin Insurance Adjusters, Inc. (Booth 800)

Sal Gaetano
1875 S. Main Rd.
Vineland, NJ 08360
856-692-2288
Fax 856-692-2253
sal@fia.team
www.fia.team

Franklin Insurance Adjusters is a multi-line claims management company that provides personal, hands-on, comprehensive, customizable solutions with uniquely qualified adjusters in the U.S.

Frontier Adjusters, Inc. (Booth 507)

Milo Bolender
7100 E. Pleasant Valley Road
Suite 300
Independence, OH 44131
440-343-5378
877-392-6278
Fax 216-674-0650
milo.bolender@frontieradjusters.com
www.frontieradjusters.com

Frontier Adjusters offers unparalleled nationwide urban and rural coverage, central dispatch for all claim assignments, 24x7 live hotline, and significant multi-line claim experience.

Global Risk Solutions, Inc. (Booth 270)

Audriana Vandenoever
6151 Lake Osprey Dr.
Suite 365
Sarasota, FL 34240
941-907-4773
800-848-0419
avandenoever@globalrisksolutions.com
www.globalrisksolutions.com

Global Risk Solutions (GRS) enables corporate and insurance industry clients to quickly and effectively respond to property and casualty claims, natural catastrophes and environmental impairment events worldwide by delivering people, process and technology to manage risk and contain costs. Headquartered in Miami, with global reach and offices throughout the United States, we offer a diverse range of claims adjusting and environmental risk management solutions.

Griston Claim Services (Booth 371)

Tamara Burks
5300 W. Cypress Street
Suite 100
Tampa, FL 33607
940-231-4447
tburks@gristonclaim.com
www.gristonclaim.com

YOUR CUSTOMERS DESERVE THE BEST! GRISTON CLAIM SERVICES can ensure YOUR CUSTOMERS receive the BEST SERVICE by claims professionals equipped with the BEST TECHNOLOGY.

IAS Claim Services/IAS CatCREW (Booth 769)

Ken Scott
9901 E. Valley Ranch Parkway
Suite 3000
Irving, TX 75063
214-493-8885
800-288-4338
kscott@iasclaims.com
www.iasclaims.com

The IAS Claim Services' mission is to be the most progressive, quality-focused company providing insurance services. Established in 1984, IAS is among the largest independent insurance adjusting companies in the United States. IAS' focus and specialization is adjusting residential and commercial property and casualty losses working with top-rated insurance carriers across the US. IAS provides full TPA (third party administration) services. Its catastrophe division, IAS CatCrew, provides peril specific catastrophe claims adjusters throughout the United States.

Innovative Claims Service, LLC (Booth 775)

Susan Tingley
2510 S. Brentwood Blvd.
Suite 214
St. Louis, MO 63144
919-671-6249
888-884-0885
Fax 314-531-4853
stingley@innovativeclaims.com
www.innovativeclaims.com

Innovative Claims Service is the Leader in Claim Logistics. Our passion: drive operational efficiencies through our client’s claim processes. Our focus: the time intensive specialized tasks and details of each claim - enabling adjusters to address the claim’s “critical” financial decisions, allowing greater claim volume processing, reduced expenses and maximized returns.

Innovative Claims Service, LLC (Booth 775)

Susan Tingley
2510 S. Brentwood Blvd.
Suite 214
St. Louis, MO 63144
919-671-6249
888-884-0885
Fax 314-531-4853
stingley@innovativeclaims.com
www.innovativeclaims.com

Innovative Claims Service is the Leader in Claim Logistics. Our passion: drive operational efficiencies through our client’s claim processes. Our focus: the time intensive specialized tasks and details of each claim - enabling adjusters to address the claim’s “critical” financial decisions, allowing greater claim volume processing, reduced expenses and maximized returns.

Koning & Associates (Booth 678)

Chris Koning
1631 Willow Street
#220
San Jose, CA 95125
949-310-3200
877-563-9105
ckoning@koning.us
www.koning.us

Founded in 1985, Koning and Associates is a West Coast Regional Independent Adjusting company. With 14 offices and 35 adjusters and investigators, Koning and Associates services the states of California, Nevada and Arizona.

Mason Claim Services, Inc. (Booth 452)

Zane Mason
121 Pecan St.
Boerne, TX 78006
830-816-2929
800-974-6654
Fax 830-249-0869
zmason@masonclaims.com
www.masonclaims.com

Mason Claim Service provides insurance adjusters for the property and casualty industry. Mason provides adjusters for both daily and catastrophe claims. Mason services the lower 48 states of the US. For more information please visit our booth or www.masonclaims.com.

McLarens (Booth 735)

Svy Nekrasas
3720 Davinci Court
Suite 200
Peachtree Corners, GA 30092
470-417-5229
svy.nekrasas@mclarens.com
www.mclarens.com

McLarens is the largest employee owned firm for loss adjusting and claims management. Our global network covers over 300 offices in over 80 countries including our family of brands: Norcross, McLarens Aviation, and Agrical.

Mid-America Catastrophe Services, LLC (Booth 604)

Zack Meadows
5550 Commerce Blvd. E
Mobile, AL 36619
251-402-9647
888-297-3092
Fax 888-451-6915
info@midamcat.com
www.midamcat.com

Mid-America Catastrophe Services provides Catastrophe and Daily Claim services for insurance carriers, General Agencies, and TPAs. We provide state-of-the-art technology, field adjusters, file examiners, Desk Adjusters, management, and administrators. We are a total claim solutions company.

One Call Claims (Booth 254)

Kristi Smoot
3688-B Airport Blvd.
Suite 235
Mobile, AL 36608
918-606-0046
800-999-1963
kristi@onecallclaims.com
www.onecallclaims.com

One Call Claims provides independent adjusting and a wide variety of other risk management services. Founded on the principles of hard work and integrity, our two core values are partnership and quality which have been instrumental in building our premier reputation and loyal clientele.

Pacesetter Claims Service, Inc. (Booth 705)

Jim Shrewsbury
1350 S. Boulder Ave.
Suite 700
Tulsa, OK 74119
785-224-1625
888-218-4880
jshrewsbury@pacesetterclaims.com
www.pacesetterclaims.com

We set the pace! For over 20 years Pacesetter continues to set the standard in Daily, Catastrophe and Dispute Resolution, and now Third Party Administration and Desk Adjusting. Nationwide coverage with quality you can count on.

PILOT (Booth 401)

W. Davis Pilot, Jr.
1055 Hillcrest Road
Suite B
Mobile, AL 36695
251-607-7700
800-345-2287
Fax 251-607-7812
tecrawford@pilotcat.com
www.pilotcat.com

Pilot understands the term SERVICE and what it means to our clients and customers. We strive every day to be a driving force for quality service in the claims process. Pilot’s long-standing reputation for INNOVATION in the industry over the last 35 years is legendary. But we don’t rest on our past accomplishments, we are working every day on the next solution that will transform our industry. COMMUNITY is at the heart of what we do. We know that at the core, we rebuild lives and communities. Furthermore, our workforce is devoted to the communities in which they live, committing thousands of volunteer hours and dollars every year.”

Promatic Software (Booth 600)

Michael Turner
2225 Arrowhead Court
Kelowna, BC V1W2S5
250-317-1137
855-448-0777
Fax 250-762-5780
mturner@yourwebfile.com
www.yourwebfile.com

Promatic Software’s industry leading Workforce and Equipment Tracking software reduces equipment loss and increases productivity for contractors while at the same time for carriers increasing contractor compliance and reducing claim cycle time through automatic billing and instant visibility into what is happening with mitigation.

Property Loss Specialist (PLS) (Booth 567)

Jeff Nachreiner
978 Park Street
Suite C
Oregon, WI 53575
608-291-0424
866-352-5246
Fax 954-301-0270
jeff.nachreiner@plsclaims.com
www.plsclaims.com

Property Loss Specialist is a trusted firm with a promise of custom, innovative and professional service. We provide quality adjustments of residential and commercial property losses.

Roanoke Valley Claims Service (Booth 517)

Charles Witt
89 Summers Way
Suite 201
Roanoke, VA 24019
540-265-0502
Fax 540-265-0105
claims@rvcs.com
www.rvcs.com

RVCS (Roanoke Valley Claims Service) is a Regional Multi-Line Adjusting Firm Servicing Insurance Carriers, Self-Insured Entities, Third Party Administrators and Municipalities across 11 states (IN, KY, MD, NY, NC, OH, PA, SC, TN, VA, WV and Washington, DC). Services provided by RVCS include Commercial & Personal Lines Property & Casualty Claims; Workers Comp - LostTime/No Lost Time field Assignments; Heavy Equipment Damage Appraisals (Tractor/Trailer, Agricultural & Forestry Equipment, Mechanical Inspections); Trucking On-scene Investigations;Cargo Losses; Auto Physical Damage Appraisals; Auto Liability; Bodily Injury/Property Liability Investigations, Negotiation & Settlement; and Mediations and Trial Monitoring. RVCS utilizes the latest technology including Xactimate/Xactanalysis, Symbility, Mitchell Auto/Mitchell Truck-Est. and FileTrac. RVCS is a proud member of numerous Mutual Insurance Company associations, NAIIA (National Association of Independent Insurance Adjusters), TIDA (Trucking Insurance Defense Associations), and LEA (Loss Executive Association)

S&S Claims Service (Booth 670)

Kale Strickland
P.O. Box 481968
Charlotte, NC 28269
704-947-7722
800-222-1027
Fax 704-947-7733
claims@ssclaims.com
www.ssclaims.com

S&S specializes in Commercial and Residential property loss adjusting. We manage catastrophe claims throughout the US and service the Southeast and Midwest for daily claims.

Schafer, Wood & Associates, Inc. (Booth 376)

Arnold Schafer
14200 N. State Highway 289
Pottsboro, TX 75076

866-337-0112
Fax 844-317-2341
arnold.schafer@schaferwood.com
www.schaferwood.com

At Schafer, Wood & Associates, Inc. we provide our clients with professional, qualified adjusters who service their claims from inception to completion. Our teams of adjusters assist our clients with matters pertaining to catastrophe, daily business, temporary assistance, and quality control. SWA efficiently handles property and auto claims across the US as well as Canada.

Sedgwick (Booth 427)

Julie Kolibash
8125 Sedgwick Way
Memphis, TN 38125
614-374-5969
800-451-7336
Fax 614-790-8211
julie.kolibash@sedgwick.com
www.sedgwick.com
View Video

Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions that include property, casualty and integrated risk services and benefits administration with 21,000 colleagues, located in 65 countries. Taking care of people is at the heart of everything we do. Caring Counts®.

Specialty Group, Inc. (Booth 879)

Jeff Kaiser
P.O. Box 4658
Winter Park, FL 32793
407-678-0204
888-888-9989
Fax 407-678-7210
jkaiser@specialtygroupinc.com
www.specialtygroupinc.com

Leading provider of all-lines field adjustment services throughout the southeast. We also offer catastrophe and SIU/Fraud investigation services nationwide.

Specialty Insurance Services (Booth 111)

Dale Medley
7000 Midland Blvd.
Amelia, OH 45102
513-947-5299
855-277-6352
Fax 513-947-4428
dmedley@siservices.com
www.siservices.com

Specialty Insurance Services trains adjusters to accurately and confidently handle property and recreational claims.

Syndicate Claim Services, Inc. (Booth 335)

Cara Gilliam
8383 Craig Street
Suite 325
Indianapolis, IN 46250
317-457-8424
888-391-8230
Fax 888-391-8234
cara.gilliam@syndicateclaims.com
www.syndicateclaims.com

Syndicate Claim Services, Inc. is an independent adjusting company that provides commercial and residential adjusting services to insurance companies. From routine storm claims, to large and complex commercial losses, we can help.

The Littleton Group (Booth 676)

Chas Nickells
1250 S. Capital of Texas Hwy.
Building 1, Suite 550
Austin, TX 78746
512-600-4501
877-467-1757
cnickells@littletongroup.com
www.littletongroup.com

The Littleton Group provides property, casualty and third party administration claim services to insurance carriers and self insureds. Thirty-two claims offices handle local claims along with a catastrophe division that handles claims on a nationwide basis.

TheBest (Booth 233)

Brad Dunlap
15685 N. Cave Creek Rd.
Suite 200
Phoenix, AZ 85032
602-889-3190
866-658-4477
claims@thebestirs.com
www.thebestirs.com

Our mission is to help your organization meet your goals now and in the future. Whether you need independent adjusting services for your daily or catastrophe claims or need TheBest talent in the nation, we are your one-stop-shop.

TradesPlus (Booth 242)

Quin Netzel
5555 Gate Parkway
Suite 230
Jacksonville, FL 32256
904-362-0990
qnetzel@claimcentralusa.com
www.tradesplus.net
View Video

TradesPlus digitally connects insurers with an on-demand network of claims service providers. With TradesPlus, insurers have direct access to pre-screened and licensed contractors, inspectors, adjusters, experts, temporary housing providers and more utilizing a cloud-based platform that supports the management of work assignments, job performance, communication, invoicing and payments.

Vanguard Claims Administration, Inc. (Booth 510)

Robert Gilliam
108 Euclid Street
P.O. Box 835
Woodbury, NJ 08096
856-853-8200
888-601-3200
Fax 856-848-6060
rkgilliam@vanguardadjusters.com
www.vanguardclaims.com

As a family-owned business with a national footprint, our experienced team provides daily adjustment, CAT response, third-party claims administration, subrogation and more.

Virtual Claims Adjuster Inc. (Booth 121)

John Varghese
10 Parr Blvd.
Unit 104
Bolton, ON L7E 4G9
647-282-1842
info@virtualclaimsadjuster.com
www.virtualclaimsadjuster.com

Virtual Claims Adjuster provides industry leading Claims Management solutions to a worldwide market. Their revolutionary web based SaaS software platform options offer clients a more effective way of handling, organizing, and managing the claims handling process via a highly intuitive and purpose driven interface. Although the core claims management features are highly effective, the real magic lies in VCA’s ability to measure market trends, performance analytics, and provide business intelligence to its clients. This has made VCA the choice of high volume CAT companies, independent adjusting firms, quality driven insurance professionals, carriers, and various government sectors across the world.

Wardlaw Claims Service (Booth 105)

Jaime Andino
2725 Texas Central Parkway
Waco, TX 76712
254-265-0127
800-217-0901
Fax 877-943-8482
jaime@wardlawclaims.com
www.wardlawclaims.com

Wardlaw Claims Service is a leading Property and Auto Claims Management firm providing the highest quality Independent Adjusting Services and Risk Solutions products to the claims industry, nationwide.


Due to the pandemic and impact on live events, the PLRB Claims Conference will now be held June 13 – 16 in Chicago. We hope you will join us as we explore “The Art of Connection.”

  • Expand your horizons with over 90 educational sessions within 14 education tracks taught by industry leaders
  • Challenge your thinking by redefining what it means to be a claims professional today
  • Create connections with a diverse range of claims professionals from hundreds of companies across the nation
  • Build relationships at the Insurance Services Expo by interacting with a diverse, innovative group of the industry’s leading service providers

About 90 educational sessions will be offered during the 3-day conference from a wide variety of curricula including:

Adjusting Property
Alternate Dispute Resolution
Casualty Campus
Catastrophe
Commercial Time Element Losses
General Interest
Large Property Loss

Leadership & Management
PLRB
Property Coverage
Special Investigation/Fraud
Subrogation
Technology
Underwriting & Claims

I've been attending PLRB Conferences for over 30 years and continue to enjoy attending and plan to do so in the future. Keep up the good work.

It was a very positive experience and well worth the trip. I hope to attend future PLRB events.


Met people who I've wanted to identify and meet for many years.

I really appreciated the opportunity to be a part of this event as a student. These events make me even more excited for the future in this career field.


Great job as always. Kudos to PLRB!

I was a first timer - I enjoyed the conference and thought it was very well put together.

Great job of keeping up with the times with education and speakers. Look forward to next year.

I was able to make some new contacts and revisit with some old.

Overall a great experience and opportunity to gain knowledge



PLRB greatly appreciates the following claims service providers for their outstanding support for the 2021 Claims Conference.

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