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Faulty Construction Coverage Disputes


Curriculum: Casualty Campus

Barbara O'Donnell, JD, Partner, Sulloway & Hollis, PLLC

  • Explain the interplay between the CGL policy's threshold insuring agreement and applicable policy exclusions
  • Survey significant recent court decisions highlighting the importance of examining the CGL policy insuring agreement's property damage and occurrence requirements
  • Scrutinize courts' approaches to the availability of coverage for Rip and Tear damages
  • Navigate coverage disputes when efforts are made by the insurance company to resolve faulty workmanship claims without litigation
  • Fradulent Impersonation/Inducement


    Curriculum: Adjusting Property

    D.M. Studler, MAcc, CPA, CFF, Founding & Managing Member, SDC CPAs, LLC

  • Analyze Commercial Crime Coverages, including the insuring agreements, related to fraudulent impersonation/inducement
  • Summarize Commercial Crime Coverage definitions, and claims processes for fraudulent impersonation/inducement claims
  • Describe types of claims that may be associated with fraudulent impersonation/ inducement losses
  • Identify defenses and protections available to prevent and mitigate fraudulent impersonation/inducement losses
  • Fraud Claims: The Real Housewives Edition


    Curriculum: Special Investigations/Fraud

    Adam Drazkowski, AIC, AINS, Special Investigator, Kemper Corporation
    James McClary, CFE, CIFI, SCLA, Sr. Regional SIU Manager, Kemper Corporation
    Jennie Philip, JD, Attorney, Marshall Dennehey Warner et al

  • Identify key investigative questions to utilize when dealing with claims involving innocent co-insureds, rescission, arson, and large contents losses
  • Examine the legal consequences of the failure to use investigative techniques in these particular claims
  • Develop an effective investigative strategy when dealing with claims involving innocent co-insureds, rescission, arson, and large contents losses
  • Fraud with Catastrophic Losses


    Curriculum: Special Investigations/Fraud

    Mike McKee, Sr. Special Agent, NICB

  • Describe how catastrophe environments can encourage insurance fraud
  • Identify various CAT fraud scams including water damage fraud and indicators with catastrophe losses
  • Devise strategies to effectively investigate and respond to potential fraud with various claims: wildfires, hurricanes, floods, etc.
  • Review fraud exposures and appropriate responses with additional living expense and fair rental value catastrophe claims
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    Join us in Chicago for the 2021 PLRB Claims Conference.

    • Expand your horizons with more than 90 educational course selections within 14 education tracks taught by industry leaders, preparing you for your future
    • Challenge your thinking, redefine what it means to be a claims professional today
    • Expand your network by connecting with a diverse range of claims professionals from hundreds of companies across the nation
    • Build connections at the Insurance Services Expo by interacting with a diverse, innovative group of the industry's leading service providers

    About 90 educational sessions will be offered during the 3-day conference from a wide variety of curricula including:

    Adjusting Property
    Alternate Dispute Resolution
    Casualty Campus
    Catastrophe
    Commercial Time Element Losses
    General Interest
    Large Property Loss

    Leadership & Management
    PLRB
    Property Coverage
    Special Investigation/Fraud
    Subrogation
    Technology
    Underwriting & Claims

    I've been attending PLRB Conferences for over 30 years and continue to enjoy attending and plan to do so in the future. Keep up the good work.

    It was a very positive experience and well worth the trip. I hope to attend future PLRB events.


    Met people who I've wanted to identify and meet for many years.

    I really appreciated the opportunity to be a part of this event as a student. These events make me even more excited for the future in this career field.


    Great job as always. Kudos to PLRB!

    I was a first timer - I enjoyed the conference and thought it was very well put together.

    Great job of keeping up with the times with education and speakers. Look forward to next year.

    I was able to make some new contacts and revisit with some old.

    Overall a great experience and opportunity to gain knowledge



    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2020 Claims Conference.

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