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A B C D E F G H I L M N P R S T U W

Faulty Construction Coverage Disputes


Curriculum: Casualty Campus

Tuesday 3:30 - 5:00
Wednesday 3:30 - 5:00

Philip C. Jacobson, Senior Counsel, Travelers Companies
Barbara O'Donnell, JD, Partner, Sulloway & Hollis, PLLC

  • Explain the interplay between the CGL policy's threshold insuring agreement and applicable policy exclusions
  • Survey significant recent court decisions highlighting the importance of examining the CGL policy insuring agreement's property damage and occurrence requirements
  • Scrutinize courts' approaches to the availability of coverage for Rip and Tear damages
  • Navigate coverage disputes when efforts are made by the insurance to resolve faulty workmanship claims without litigation
  • Fidelity Claims: Advanced & Complex


    Curriculum: Adjusting Property

    Tuesday 3:30 - 5:00

    Susan Sabouni, Claims Manager, Philadelphia Insurance Cos.
    D.M. Studler, MAcc, CPA, CFF, Founding & Managing Member, SDC CPAs, LLC

  • Compare and evaluate policy forms applicable to various coverages
  • Identify and review liability limits
  • Evaluate ownership of property and client coverage
  • Review definitions and determination of who is an “employee”
  • Fraud Claims: The Real Housewives Edition


    Curriculum: Special Investigations/Fraud

    Monday 10:30 - 12:00
    Tuesday 1:30 - 3:00

    Adam Drazkowski, AIC, AINS, Special Investigator, Kemper Corporation
    James McClary, CFE, CIFI, SCLA, Sr. Regional SIU Manager, Kemper Corporation
    Jennie Philip, JD, Attorney, Marshall Dennehey Warner et al

  • Identify key investigative questions to utilize when dealing with claims involving innocent co-insureds, rescission, arson, large loss contents
  • Examine the legal consequences of the failure to use investigative techniques in these particular claims
  • Develop an effective investigative strategy when dealing with claims involving innocent co-insureds, rescission, arson and large loss content
  • Fraud with Catastrophic Losses


    Curriculum: Special Investigations/Fraud

    Wednesday 1:30 - 2:30
    Tuesday 3:30 - 4:30

    Peter Galassi, Manager, Mercury Insurance Group
    Mike McKee, Sr. Special Agent, NICB

  • Describe how catastrophe environments can encourage insurance fraud
  • Identify various cat fraud scams including water damage fraud and indicators with catastrophe losses
  • Devise strategies to effectively investigate and respond to potential fraud with various claims: wildfires, hurricanes and floods, etc.
  • Review fraud exposures and appropriate responses with additional living expense and fair rental value catastrophe claims
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    Outstanding Claims Professionals, 2020: Call for Nominations


    Please join us at the Property & Liability Resource Bureau 2020 Claims Conference!

    Expand Your Horizons & Challenge your Thinking at the PLRB Claims Conference

    Join us in Washington, DC, for our claims talent revolution where you'll:

    • Expand your horizons with 100 educational course selections within 14 education tracks taught by industry leaders, preparing you for your future
    • Challenge your thinking, redefine what it means to be a claims professional today
    • Expand your network by connecting with a diverse range of claims professionals from hundreds of companies across the nation
    • Build connections at the Insurance Services Expo by interacting with a diverse, innovative group of the industry's leading service providers

    About 100 educational sessions will be offered during the 3-day conference from a wide variety of curricula including:

    Adjusting Property
    Alternate Dispute Resolution
    Casualty Campus
    Catastrophe
    Commercial Time Element Losses
    General Interest
    Large Property Loss

    Leadership & Management
    PLRB
    Property Coverage
    Special Investigation/Fraud
    Subrogation
    Technology
    Underwriting & Claims

    I've been attending PLRB Conferences for over 30 years and continue to enjoy attending and plan to do so in the future. Keep up the good work.

    It was a very positive experience and well worth the trip. I hope to attend future PLRB events.


    Met people who I've wanted to identify and meet for many years.

    I really appreciated the opportunity to be a part of this event as a student. These events make me even more excited for the future in this career field.


    Great job as always. Kudos to PLRB!

    I was a first timer - I enjoyed the conference and thought it was very well put together.

    Great job of keeping up with the times with education and speakers. Look forward to next year.

    I was able to make some new contacts and revisit with some old.

    Overall a great experience and opportunity to gain knowledge



    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2020 Claims Conference.

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