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Scene Preservation in Property Subrogation


Curriculum: Subrogation

Sally Noma, JD, Attorney, Noma Law Firm APC
Juliet Schade, Director Claims - Property, Capital Insurance Group

  • Summarize which claims should have a scene preserved for investigation
  • Explore spoliation and other applicable doctrines to consider when managing a live scene
  • Identify interested parties and provide effective notice to inspect
  • Manage a scene investigation involving public investigatory agencies
  • Sex Abuse Claims & Statutes of Limitations


    Curriculum: Casualty Campus

    Bryana L. Blessinger, JD, Partner, Goldberg Segalla, LLP
    Catalina J. Sugayan, JD, Partner, Clyde & Co. US LLP

  • Describe the expansion of statutes of limitations by various legislation and its impact on sexual abuse claims
  • Resolve problems of missing policies, gaps in coverage, and lost or forgotten evidence
  • Evaluate the potential for liability insurance policy coverage
  • Smart Buildings: A Forensic Investigative Analysis


    Curriculum: Adjusting Property

    Robert Bragdon, AIC, PCLS, Sr. Training Consultant, Hanover Insurance Group
    Mark Majewski, Ph.D., PE, Project Engineer, Envista Forensics

  • Describe how active building monitoring systems and smart building technologies operate to form the “Internet of Things”
  • Review information obtainable from building systems and their application to the events prior and subsequent to the loss
  • Utilize smart building system information in a variety of claims case studies
  • Social Media CGL Coverage Issues


    Curriculum: Casualty Campus

    Daniel I. Graham, Jr., JD, Partner, Nicolaides Fink Thorpe et al

  • Survey the landscape of web-based communication platforms
  • Examine how businesses, politicians, celebrities, and individuals use them to interact, debate, promote, and compete
  • Evaluate how web-based communication risks might implicate CGL personal and advertising injury coverage
  • Identify potentially applicable policy exclusions and coverage defenses
  • Social Media, Devices & Cloud Data in Claim Investigations


    Curriculum: Technology

    Roy A. Mura, JD, Managing Partner, Mura & Storm, PLLC

  • Describe how to gather and record social media evidence with first- and third-party claims
  • Evaluate admissibility and authentication of evidence and the power of a preservation letter
  • Analyze the risks and regulations in collecting evidence and how to manage the risk
  • List social media resources and third-party profile services
  • Identify general principles for guiding social media investigations
  • Stress Management with Rising Claims & CAT Deployment


    Curriculum: Catastrophe

    Ray Shelton, Ph.D., Dir.-Professional Development, National Center Crisis Mgmt.

  • Describe the impact stress has on overall wellness, safety, performance, productivity, relationships, and the claims process
  • List safety strategies to use while deployed on CAT duty
  • Describe specific steps to safely manage the angry, hostile policyholder
  • Identify action steps to regain control of your stress and protect the well being of relationships and family
  • Subrogation of Catastrophe & Weather-Related Claims


    Curriculum: Subrogation

    Paul Casetta, JD, Attorney, Denenberg Tuffley, PLLC
    Kathleen Schraven, CPCU CSRP SCLA AIC, Adjuster Large Loss Subro., Hanover Insurance Group

  • Review the types of claims from catastrophes or weather-driven losses that can result in successful subrogation
  • Separate "Acts of God" from "Negligence by man" claims when considering subrogation opportunities
  • Evaluate subrogation opportunities from constitutional claims, Federal Tort Claims Act, and breach of contract/negligence losses
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    Join us in Chicago for the 2021 PLRB Claims Conference.

    • Expand your horizons with more than 90 educational course selections within 14 education tracks taught by industry leaders, preparing you for your future
    • Challenge your thinking, redefine what it means to be a claims professional today
    • Expand your network by connecting with a diverse range of claims professionals from hundreds of companies across the nation
    • Build connections at the Insurance Services Expo by interacting with a diverse, innovative group of the industry's leading service providers

    About 90 educational sessions will be offered during the 3-day conference from a wide variety of curricula including:

    Adjusting Property
    Alternate Dispute Resolution
    Casualty Campus
    Catastrophe
    Commercial Time Element Losses
    General Interest
    Large Property Loss

    Leadership & Management
    PLRB
    Property Coverage
    Special Investigation/Fraud
    Subrogation
    Technology
    Underwriting & Claims

    I've been attending PLRB Conferences for over 30 years and continue to enjoy attending and plan to do so in the future. Keep up the good work.

    It was a very positive experience and well worth the trip. I hope to attend future PLRB events.


    Met people who I've wanted to identify and meet for many years.

    I really appreciated the opportunity to be a part of this event as a student. These events make me even more excited for the future in this career field.


    Great job as always. Kudos to PLRB!

    I was a first timer - I enjoyed the conference and thought it was very well put together.

    Great job of keeping up with the times with education and speakers. Look forward to next year.

    I was able to make some new contacts and revisit with some old.

    Overall a great experience and opportunity to gain knowledge



    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2020 Claims Conference.

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