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Adjusting Property Alternate Dispute Resolution Casualty Auto Casualty Campus Catastrophe Commercial Time Element Losses General Interest Large Property Losses Leadership/Management PLRB Presents PLRB Services Property Coverage Special Investigations/Fraud Subrogation Technology Underwriting and Claims

CGL Policy & Work Product Coverage Conundrums

Claims File Materials: Limiting Their Discovery

Confronting the “Reptile Theory”

Contractual Indemnity & Additional Insureds Liability

Dram Shop & Social Host: Excess & Access

Enforcing Policy Conditions

High Exposure Commercial Liability Claims Handling

Inventing Coverage: Intentional Acts Pled As Negligence

Medical Damages in Bodily Injury Claims

Motorized Vehicles: Liability & Coverage Issues

Multiple Claimants & Insufficient Policy Limits

Negotiating Strategies in Bodily Injury Claims

Permissive Use in Auto Liability Claims

Premises Security & Third-Party Criminal Acts

Reservation of Rights & Declination Letters

Social Inflation & Third-Party Litigation Funding

Third-Party Bad Faith Claims: Emerging Issues

Time-Limited Demands & Avoiding Nuclear Verdicts

Traumatic Brain Injury: Evaluating Claims


Exhibit and sponsorship opportunities are available; please contact Tom O'Dowd at for details.

Please check back for updates on the registration, agenda, educational sessions with presenters, and hotel reservations.

We look forward to seeing you in Boston!

Please join us in Boston for 3 days of sharing how you serve and adapt as an insurance professional in today’s rapidly evolving world:

  • Engage in over 100 innovative educational course selections across 14 learning tracks led by industry professionals serving your quest for know-how in the ever-evolving insurance landscape
  • Forge connections through one of the industry’s largest gatherings of diverse insurance professionals serving as a conduit for networking opportunities
  • Immerse yourself in the Insurance Services Expo interacting with hundreds of leading edge service providers showcasing products and tools to revolutionize service in the insurance industry

It was my first time, so it was a great time hearing from a lot of different people and experiencing something new.

I like there are educated speakers who show genuine appreciation and passion for their topics.

I enjoyed the variety of sessions and the networking promoted within the session. I alsoappreciated the collection of exhibitors that had various ways of engagement.

The Networking was amazing, but just being able to be together with peers and new friendsagain was so needed!

I enjoyed meeting other professionals in the business. I also loved the various topics andhearing how other insurance carriers were addressing some of the same issues we encounter.

The informational sessions were very useful and gave me a lot of great things to bring backwith me.

The variety of content and the sessions that were interactive. So valuable to learn from otherattendees and how they tackle challenges and issues at their organizations.

Opportunity to connect with other claim professionals and vendors. Informative & interestingpresentations. Appreciated that a lot of the presentations qualified for CE credit.

PLRB greatly appreciates the following claims service providers for their outstanding support for the 2024 Claims Conference.


Diamond Plus




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