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Adjusting Property Alternate Dispute Resolution Casualty Auto Casualty Campus Catastrophe Commercial Time Element Losses General Interest Large Property Losses Leadership/Management PLRB Presents PLRB Services Property Coverage Special Investigations/Fraud Subrogation Technology Underwriting and Claims

Building Inclusive, Diverse, and Equitable Leadership Roles

State Approved CE Credits:

Tuesday, March 19 — 3:30 - 4:30

Trisha Barhorst, VP, PL Claims Property, Nationwide Group, Columbus, OH
Jessica Hamilton, SVP Sales & Business Dev., Eberl Claims Service, Lakewood, CO
Michelle Licht, VP Sales, ALE Solutions, St. Charles, IL
Baer Philipbar, CPCU, AVP Property Claims Manager, W. R. Berkley Group, Wilmington, DE
Gina Reyes, VP of Claims, Openly Insurance Company, Boston, MA

  • This panel discussion delves into the vital aspects of recognizing women's experience, talent, and acumen as fundamental attributes for leadership roles. Participants will explore strategies for garnering support from board leaders, securing sponsors and advocates, and promoting diversity by including the best diverse women in leadership positions. This discussion also emphasizes the celebration of male allies who contribute to building pipelines for women leaders and highlights the significance of celebrating successful women as role models and advocates. Participants will also examine the importance of equal compensation and learn about opportunities to join women's organizations dedicated to advancing positions, pay, and equal power for all women.

Diversity, Equity & Inclusion

State Approved CE Credits:

Tuesday, March 19 — 1:30 - 3:00
Wednesday, March 20 — 8:30 - 10:00

Rhonda Burns, Associate Vice President, Nationwide Group, Columbus, OH

  • Define what Diversity, Equity and Inclusion mean
  • Develop an awareness and understanding of unconscious bias
  • Recognize and address Microagressions
  • Encourage allyship and bystander intervention

Leadership Coaching: Energize Your Career

State Approved CE Credits:

Monday, March 18 — 3:30 - 5:00
Tuesday, March 19 — 3:30 - 5:00

Michael Pavlisin, , Impact Through Awareness, LLC, Dana Point, CA

  • Bridge the gap between perception and reality of your awareness skills
  • Articulate awareness using reliable assessment tools
  • Identify your functioning sweet spots and blind spots
  • Leverage your impact in leading and resolving claims through higher relational awareness

Leveling the Leadership Field for Women

State Approved CE Credits:

Monday, March 18 — 3:30 - 5:00

Katrina Pitt, Property Claims Mgr., Amica Mutual Group, Costa Mesa, CA
Jenny Pye, CPCU, AIC, API, Dir.-Comm'l Claims Operations, PILOT, Mobile, AL
Lindsay Wood, Sr. Dir.-Quality Improvement, Liberty Mutual Insurance, Portland, ME

  • Create strategies to level the leadership field
  • Prioritize flexibility, employee well-being, and diversity, equity, and inclusion (DEI) – all in a day’s work
  • Shift the focus on how you manage

Rethinking Mentorship for Insurance Excellence

State Approved CE Credits:

Wednesday, March 20 — 1:30 - 3:00
Tuesday, March 19 — 8:00 - 9:30

Amy Cooper, Founder & CEO, RISE, Dania Beach, FL
Katerina Garavito, President, RISE, Dania Beach, FL
Tandeka Nomvete, Director, External Engagement, Spencer Educational Foundation, Atlanta, GA
Shannon O'Brien, Vice President, Amica Mutual Group, Lincoln, RI
Meg Weist, SVP, Chief Claims Officer, EMC Insurance Companies, Des Moines, IA

  • gain a comprehensive understanding of the principles and dynamics of reverse mentoring in the insurance industry, exploring how this approach challenges traditional mentorship structures
  • analyze real-world examples and case studies to recognize how reverse mentoring transforms collaboration within insurance organizations and effectively bridges the digital skills gap in the rapidly evolving industry
  • examine how reverse mentoring contributes to fostering a culture of innovation in insurance companies, exploring ways in which cross-generational collaboration can lead to creative solutions and adaptability in the face of industry challenges
  • Build a conduit of insurance talent to fill your own company’s needs in open positions
  • engage in hands-on, practical learning through the Reverse Speed Mentoring workshop, actively participating in mentor-mentee interactions

 


Please join us in Boston for 3 days of sharing how you serve and adapt as an insurance professional in today’s rapidly evolving world:

  • Engage in over 100 innovative educational course selections across 14 learning tracks led by industry professionals serving your quest for know-how in the ever-evolving insurance landscape
  • Forge connections through one of the industry’s largest gatherings of diverse insurance professionals serving as a conduit for networking opportunities
  • Immerse yourself in the Insurance Services Expo interacting with hundreds of leading edge service providers showcasing products and tools to revolutionize service in the insurance industry

It was my first time, so it was a great time hearing from a lot of different people and experiencing something new.

I like there are educated speakers who show genuine appreciation and passion for their topics.

I enjoyed the variety of sessions and the networking promoted within the session. I alsoappreciated the collection of exhibitors that had various ways of engagement.

The Networking was amazing, but just being able to be together with peers and new friendsagain was so needed!

I enjoyed meeting other professionals in the business. I also loved the various topics andhearing how other insurance carriers were addressing some of the same issues we encounter.

The informational sessions were very useful and gave me a lot of great things to bring backwith me.

The variety of content and the sessions that were interactive. So valuable to learn from otherattendees and how they tackle challenges and issues at their organizations.

Opportunity to connect with other claim professionals and vendors. Informative & interestingpresentations. Appreciated that a lot of the presentations qualified for CE credit.



PLRB greatly appreciates the following claims service providers for their outstanding support for the 2024 Claims Conference.

 

Diamond Plus

Diamond

Platinum

M&A Advisory Sponsor

Gold

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