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7:15 AM - 8:00 AM

Continental Breakfast


7:15 AM - 5:30 PM

Conference Registration/Information Desk


8:00 AM - 9:15 AM

General Session


9:30 AM - 10:30 AM

Morning Coffee Break with Exhibitors


9:30 AM - 5:00 PM

Insurance Services Expo


10:30 AM - 11:30 AM

Educational Sessions (60 Minutes)


10:30 AM - 12:00 PM

Educational Breakout Sessions (90 Minutes)


12:00 PM - 1:30 PM

Buffet Lunch with Exhibitors (Complimentary)


1:30 PM - 2:30 PM

Educational Sessions (60 Minutes)


1:30 PM - 3:00 PM

Earthquake Certification Program


1:30 PM - 3:00 PM

Educational Breakout Sessions (90 Minutes)


1:30 PM - 5:00 PM

Educational Breakout Sessions (3 Hours)


3:00 PM - 3:30 PM

Afternoon Break with Exhibitors


3:30 PM - 4:30 PM

Educational Sessions (60 Minutes)


3:30 PM - 5:00 PM

Educational Breakout Sessions (90 Minutes)


2023 Claims Conference Highlights

We hope you will join us in Orlando for 3 days of expanding your story as a claims professional.

  • WRITE YOUR OWN AGENDA from over 100 educational sessions within 14 tracks taught by industry leaders
  • EXPAND YOUR NETWORK by telling your story as a claims professional and hearing the stories of a diverse range of claims professionals
  • PREPARE FOR YOUR NEXT CHAPTER by making connections with a broad, innovative group of the industry's leading service providers at the Insurance Services Expo

It was my first time, so it was a great time hearing from a lot of different people and experiencing something new.

I like there are educated speakers who show genuine appreciation and passion for their topics.

I enjoyed the variety of sessions and the networking promoted within the session. I alsoappreciated the collection of exhibitors that had various ways of engagement.

The Networking was amazing, but just being able to be together with peers and new friendsagain was so needed!

I enjoyed meeting other professionals in the business. I also loved the various topics andhearing how other insurance carriers were addressing some of the same issues we encounter.

The informational sessions were very useful and gave me a lot of great things to bring backwith me.

The variety of content and the sessions that were interactive. So valuable to learn from otherattendees and how they tackle challenges and issues at their organizations.

Opportunity to connect with other claim professionals and vendors. Informative & interestingpresentations. Appreciated that a lot of the presentations qualified for CE credit.

PLRB greatly appreciates the following claims service providers for their outstanding support for the 2023 Claims Conference.


Diamond Plus




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