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We are privileged each year to recognize several outstanding presenters as part of the presenters' luncheon. With nearly 200 presenters present, we take pleasure in making these deserving awards. These presenters have demonstrated, sometimes over many years, the qualities we seek. What are those qualities? Here are some of the qualities that make for outstanding presenters at PLRB:

  1. Strong skills, deep knowledge, and extensive experience with the subject matter.
  2. Focuses on our advertised learning objectives. Learning objectives describe what attendees can demonstrate after attending this particular session.
  3. Sensitive to the audience. Addresses their needs and interests, first and foremost.
  4. Clear, compelling, engaging presentation. The audience is drawn into meaningful activities as everyone learns together.
  5. Practical, useful handouts. Attendees often take these handouts back to the office, employ them with future claims and share them with colleagues.
  6. High energy, enthusiasm for the subject matter and for teaching and sharing with industry professionals.
  7. Uses practical, real-life claim examples and scenarios.
  8. Organized, easy to follow. Presenter meets all deadlines in preparing for and delivering the session.
  9. Focuses on delivering excellent claims training and education. Meets the audience's needs, rather than promoting themselves or their companies.
  10. Delivers the latest and best information on the topic at hand; presents the information from the audience's perspective, rather than from the expert's perspective.
  11. Embraces creativity, new technology, and new ways to deliver claims training and education.
  12. Displays great teamwork in working with co-presenters


Shameem Awan, Amica Mutual Group
Ulises Castellon, Fire Cause Analysis
William O. Krekstein, Timoney Knox, LLP
Christine A. Sullivan, CAS Consulting, LLC


Anthony J. Antonellis, JD, Sloane and Walsh, LLP
John B. Mumford, Jr., JD, Hancock Daniel Johnson et al
Katharyn Thompson, RGL Forensics


Jonathan Barger, Attorney - Butler, Weihmuller, Katz and Craig
Adam Kostecki, Claims Officer - Amica Mutual Insurance
Julie Murzyn, Partner - O'Neill, McFadden and Willet
Sarah Zumbahlen, Associate Legal Counsel - Ilinois Casualty Co.


Jeff Taxier, Education and Training Manager, American Technologies, Inc.
Lisa Horn, Director of Claim Technology, Western National Insurance
Paul White, Partner, Tressler Law, LLP


Michael Barrett, Engle Martin
Peter Hood, Nielsen, Zehe & Antas, PC
Betsy Marotta, Farm Family Casualty Insurance


Robert Bragdon, Hanover Insurance
Rina Carmel, Zelle McDonough & Cohen, LLP
Rich Nouza, Central Insurance


Tonda Lee, SmithAmundsen LLC
Larry Mason, Segal McCambridge Singer et al
Jeffrey Vanderpool, Sunshine State Insurance Co.


Todd A. Breton, Liberty Mutual
Asim K. Desai, Carlson Calladine & Peterson
Douglas K. Wood, Morris Polich & Purdy


Joe Epps, Epps Consulting
Tom Lichtenberger, Brotherhood Mutual Insurance
Donna Popow, The Institutes


Dan Dyce, California Earthquake Authority
Marvin L. Karp, Ulmer & Berne
Timothy H. Penn, Travelers Insurance Group


Dan Kohane, Hurwitz & Fine
Glenn Ricciardelli, Matson Driscoll Damico
Mark Snyder, Ohio Mutual 
Valerie Robinson, AAA Club


Mike Aylward, Morrison Mahoney LLP
Michele Litke, Liberty Mutual
Jerry Mercer, Rimkus Engineeering


Doug Houser, Bullivant Houser Bailey
Raymond Shelton, Ph.D
Jenny Thell-Pye, Liberty Mutual


Janet Brown, Boehm Brown
Brad Purcell, Purcell & Wardrope
Pat Jeremy, Hartford Steam Boiler

Call for Presentations for 2023 Claims Conference
In Person Event Wellness Protocols

We hope you will join us in San Antonio as we explore “The Art of Connection.”

  • Expand your horizons with over 90 educational course selections within 14 education tracks taught by industry leaders, preparing you for your future
  • Challenge your thinking by redefining what it means to be a claims professional today
  • Expand your network by reconnecting with a diverse range of claims professionals from hundreds of companies across the nation
  • Build connections at the Insurance Services Expo by interacting with a diverse, innovative group of the industry’s leading service providers

I've been attending PLRB Conferences for over 30 years and continue to enjoy attending and plan to do so in the future. Keep up the good work.

It was a very positive experience and well worth the trip. I hope to attend future PLRB events.

Met people who I've wanted to identify and meet for many years.

I really appreciated the opportunity to be a part of this event as a student. These events make me even more excited for the future in this career field.

Great job as always. Kudos to PLRB!

I was a first timer - I enjoyed the conference and thought it was very well put together.

Great job of keeping up with the times with education and speakers. Look forward to next year.

I was able to make some new contacts and revisit with some old.

Overall a great experience and opportunity to gain knowledge

PLRB greatly appreciates the following claims service providers for their outstanding support for the 2022 Claims Conference.


Diamond Plus




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