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On conference days, if you are feeling unwell, have flu-like symptoms, or you believe you may have been exposed to someone who is ill, please do not attend.

In addition to all other rules and regulations relating to the participant's attendance at the PLRB functions and events, participant agrees to comply with all health-related procedures that may be in place to protect as much as possible the health and safety of all EVENT attendees.

Participant agrees to monitor their own health status and will not attend PLRB functions and events if they are symptomatic in any way or if they believe they have been exposed to someone who is ill.

I acknowledge that I always have the option to not participate if I don't like the event rules or if I believe risks are too high for my comfort level. I can leave at anytime. I do not ever need to enter any event function space or area.


PLRB expects all participants, including attendees, speakers, staff, volunteers, guests, exhibitors, sponsors, and contractors at PLRB events to conduct themselves in a professional and civil manner that is free from any form of wrongful discrimination, harassment, or other inappropriate behavior.

PLRB may use all methods and remedies under the law to investigate alleged wrongful conduct at PLRB events and take appropriate measures, including but not limited to warnings, expulsion without refund, and reporting the matter to law enforcement.

January 2023

2023 Claims Conference Highlights

We hope you will join us in Orlando for 3 days of expanding your story as a claims professional.

  • WRITE YOUR OWN AGENDA from over 100 educational sessions within 14 tracks taught by industry leaders
  • EXPAND YOUR NETWORK by telling your story as a claims professional and hearing the stories of a diverse range of claims professionals
  • PREPARE FOR YOUR NEXT CHAPTER by making connections with a broad, innovative group of the industry's leading service providers at the Insurance Services Expo

It was my first time, so it was a great time hearing from a lot of different people and experiencing something new.

I like there are educated speakers who show genuine appreciation and passion for their topics.

I enjoyed the variety of sessions and the networking promoted within the session. I alsoappreciated the collection of exhibitors that had various ways of engagement.

The Networking was amazing, but just being able to be together with peers and new friendsagain was so needed!

I enjoyed meeting other professionals in the business. I also loved the various topics andhearing how other insurance carriers were addressing some of the same issues we encounter.

The informational sessions were very useful and gave me a lot of great things to bring backwith me.

The variety of content and the sessions that were interactive. So valuable to learn from otherattendees and how they tackle challenges and issues at their organizations.

Opportunity to connect with other claim professionals and vendors. Informative & interestingpresentations. Appreciated that a lot of the presentations qualified for CE credit.

PLRB greatly appreciates the following claims service providers for their outstanding support for the 2023 Claims Conference.


Diamond Plus




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