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Return to In-Person Meetings

We at PLRB are excited about returning to live educational meetings. We've missed the opportunity to interact, learn with, and enjoy the company of our insurance members, service provider partners, and presenters. While we've looked forward to returning to live meetings, we also wanted to do our part, in concert with our host cities and facilities, to help assure we do so safely.

To achieve this goal, here are some key areas of PLRB's Wellness Protocol:

  • On conference days, if you are feeling unwell, have flu-like symptoms, or you believe you may have been exposed to someone with COVID, DO NOT ATTEND.
  • PLRB will stay abreast of and tailor our meetings to meet, and require attendees to meet, all local, facility, and CDC requirements necessary to hold in-person events. PLRB strongly recommends that masks be worn indoors by attendees and exhibitors of the PLRB Claims Conference
  • Even in the absence of facility, local, or CDC guidelines, based on the comfort level of attendees, PLRB will provide the means to allow for social distancing, masking, and partner with our host facility on areas such as cleaning protocols, hand sanitizing stations, facility services, and food service.
  • PLRB strongly recommends that all attendees be fully vaccinated before attending. Full vaccination is mandatory for all PLRB staff who attend meetings and conferences.
  • PLRB has published a Code of Conduct and Waiver for attendees and requires agreement to this Code of Conduct and Waiver before any prospective attendee can complete the registration process for the meeting.

Michael D. Brode, CPCU, AIC, AIM, SCLA
Vice President, Educational & Technical Services

We hope you will join us in Orlando for 3 days of expanding your story as a claims professional.

  • WRITE YOUR OWN AGENDA from over 100 educational sessions within 14 tracks taught by industry leaders
  • EXPAND YOUR NETWORK by telling your story as a claims professional and hearing the stories of a diverse range of claims professionals
  • PREPARE FOR YOUR NEXT CHAPTER by making connections with a broad, innovative group of the industry's leading service providers at the Insurance Services Expo

It was my first time, so it was a great time hearing from a lot of different people and experiencing something new.

I like there are educated speakers who show genuine appreciation and passion for their topics.

I enjoyed the variety of sessions and the networking promoted within the session. I alsoappreciated the collection of exhibitors that had various ways of engagement.

The Networking was amazing, but just being able to be together with peers and new friendsagain was so needed!

I enjoyed meeting other professionals in the business. I also loved the various topics andhearing how other insurance carriers were addressing some of the same issues we encounter.

The informational sessions were very useful and gave me a lot of great things to bring backwith me.

The variety of content and the sessions that were interactive. So valuable to learn from otherattendees and how they tackle challenges and issues at their organizations.

Opportunity to connect with other claim professionals and vendors. Informative & interestingpresentations. Appreciated that a lot of the presentations qualified for CE credit.

PLRB greatly appreciates the following claims service providers for their outstanding support for the 2023 Claims Conference.


Diamond Plus




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