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Conference Chair

Crystal Uebelher, JD, CPCU
Divisional AVP, Corporate Claim Practices
Great American P&C Group
Cincinnati, OHI

Vice Chair

Scott Mull, CPCU, AIC 
Sr. Property Claims Manager
Central Insurance Companies
Van Wert, OH


Michael Beverly, CPCU, AIC, AIS, PTC
Vice President - Managing Director
Crawford Claims Solutions
Peachtree Corners, GA

Rina Carmel, JD
Senior Counsel
Anderson, McPharlin & Connors LLP
Los Angeles, CA

Mark Chenetski
CARE Director, Commercial Property
State Auto Insurance Companies
Columbus, OH

Jason Coleman
Vice President
Jenkins Restorations
Sterling, VA

Chad Dannewitz
Property Claims Superintendent
EMC Insurance Companies
Des Moines, IA

Jeff Dean, AIC
Claim Technical Consultant
Main Street America Group
Jacksonville, FL

Jamie Flowers, JD
Legal Counsel, Litigation Manager
Illinois Casualty Company
Rock Island, IL

Gregg Golson, CPCU, ACS, AIC, AIM,

Vice President - Program Director J.S. Held University
J.S. Held, LLC.
Tampa, FL

Melissa Hanser, AINS, AIC
Commercial Lines Claims Examiner
Jewelers Mutual Insurance Group
Neenah, WI

David Jarrett, JD
AVP-Legal Counsel
Western Reserve Group
Wooster, OH

Michelle Jensen
General Adjuster
Western National Insurance
Edina, MN

Jackie Jones
Past Claims Conference Chair
Property/Commercial/SIU Manager
Indiana Farm Bureau Insurance
Indianapolis, IN

Drew Juliano, CPCU, AIC
Field Catastrophe Claim Manager
Progressive Group
West Chester, PA

Thomas A. Keller, JD
Butler Weihmuller Katz Craig
Tampa, FL

Dan D. Kohane, JD
Senior Partner
Hurwitz & Fine, P.C.
Buffalo, NY

David Mahoney
Vice President, Head of Property Claims
Zurich North America
Schaumburg, IL

Betsy Marotta, CPCU, AIC
Past Claims Conference Chair
Assistant Vice President, P&C Product Managment
American National P&C Group
Albany, NY



Larry Mason, JD
Goldberg Segalla
Chicago, IL

Eva Mayberry, SCLA
Director, Claims Operations
USAA Group
Phoenix, AZ

Stephen Moriarity, AIC
Sr. Property Unit Manager
Hanover Insurance Group
Worcester, MA 

Angela Null, CPCU, MBA
Claim Consultant
State Farm Group
Dallas, TX

Sr. Vice President - Marketing
Rimkus Consulting Group
Houston, TX

Timothy R. Pena, JD, CPCU, AIM,

Past Claims Conference Chair
Homeowners Casualty Claims Rep.
Auto Club Enterprises Group
Diamond Bar, CA

Peter Pollicino, CPCU, AIC
Director, Property Large Loss
Hartford Insurance Group
St. Johns, FL

Jenny Pye, CPCU, AIC, API
Past Claims Conference Chair
Dir.-Comm'l Claims Operations
Mobile, AL

Lourdes Reyes, AIC
Past Claims Conference Chair
Executive General Adjuster
Allianz Global Corporate & Specialty
Burbank, CA

Glenn Ricciardelli, CPA
Senior Partner
MDD Forensic Accountants
Boston, MA

Jordana Robinson, CPCU, AIC-M, AINS,

Sr. Claim Technical Specialist, Corp. Claims
Great American P&C Group
Cincinnati, OH

Robert Rosinski, CPCU, ARM, SCLA
AVP - Casualty Claims
Grange Mutual Casualty Group
Boardman, OH

Kim Ross Gleason
San Antonio, TX

Dawn R. Siebert, JD
Past Claims Conference Chair
Claim Center General Counselor
Travelers Companies
Charlotte, NC

Joshua A. Terry, CPCU
Assistant Vice President
Amica Mutual Insurance
Lincoln, RI

Scott VanDover
Business Development
BELFOR Property Restoration
Chesterfield, MO

Randall Wilson, CPA
Managing Director
Pario Forensic Accounting Services
St. Louis, MO

Lindsay Wood
Sr. Director, Quality Improvement Services & Partnerships
Liberty Mutual Insurance
Portland, ME




The 2023 Claims Conference is scheduled for March 17-20 in Boston at the Hynes Convention Center. The Sheraton Boston and Boston Marriott Copley Place are the two headquarter hotels. Information to make reservations will be posted in October.

Thank you to those who submitted topics for the 2024 Claims Conference. The Claims Conference Planning committee and PLRB staff are currently reviewing proposals to create the curricula for the 2024 program.  

Exhibit and sponsorship opportunities are available; please contact Tom O'Dowd at for details.

Please check back in October for updates on the registration, agenda, educational sessions with presenters, and hotel reservations.

We look forward to seeing you in Boston!

We hope you will join us in Boston for three days of expanding your story as a claims professional:

  • Write your own agenda from over 100 educational course selections within 14 education tracks taught by industry leaders, preparing you for your future
  • Expand your network by telling your story as a claims professional and hearing the stories of a diverse range of claims professionals from hundreds of companies across the nation  
  • Prepare for the next chapter of your story by making connections at the Insurance Services Expo by interacting with a broad, innovative group of the industry’s leading service providers

It was my first time, so it was a great time hearing from a lot of different people and experiencing something new.

I like there are educated speakers who show genuine appreciation and passion for their topics.

I enjoyed the variety of sessions and the networking promoted within the session. I alsoappreciated the collection of exhibitors that had various ways of engagement.

The Networking was amazing, but just being able to be together with peers and new friendsagain was so needed!

I enjoyed meeting other professionals in the business. I also loved the various topics andhearing how other insurance carriers were addressing some of the same issues we encounter.

The informational sessions were very useful and gave me a lot of great things to bring backwith me.

The variety of content and the sessions that were interactive. So valuable to learn from otherattendees and how they tackle challenges and issues at their organizations.

Opportunity to connect with other claim professionals and vendors. Informative & interestingpresentations. Appreciated that a lot of the presentations qualified for CE credit.

PLRB greatly appreciates the following claims service providers for their outstanding support for the 2024 Claims Conference.


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