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As insurance claim industry insiders, we know that every day and 365 days a year outstanding claim service is rendered by thousands of our members. Often, these stories of outstanding claim service don't make the popular press. To promote recognition of these many examples of exemplary claim service, PLRB recognizes several claims professionals from our member insurance companies during General Session at each Claims Conference. Listed below are previous years winners.
Raymond Ramos, Allstate Insurance Group
Brenda Roh, Grange Insurance/Integrity Insurance
John Woodworth, Openly Insurance Company
Matthew Bevilacqua, Kemper Corporation
Staci Chuff, Hanover Insurance
Mike Puia, State Auto Insurance
Adam Goerges, Great American P & C Group
Christine Hall, Amica Mutual Group
Javier Matus, Citizens Property Insurance Corporation
Dusty Compton, Allstate Insurance Company
Brad Bush, Michigan Millers Insurance Company
Crystal Malinguaggio, Hanover Insurance
Kyle Appert, Electric Insurance
Chris Cruthird, Texas Windstorm Insurance Association
Samuel Ellenburg, Grange Mutual Casualty Group
Michelle Greene-Allen, Quincy Mutual Group
Matt Beaver, Great American P&C Group
Neil Frederickson, Encompass Insurance Company
Blake C. Ricks, USAA Group
Jessica Skellenger, Liberty Mutual Insurance
Fabiola Garcia, Citizen's Property Insurance of Florida
Julie Laven, Amica Insurance
Dennis Grasso, EMC Insurance
Sandi Purington, Electric Insurance Co.
Cynthia Levey, Hanover Insurance Group
Teresa Hermann, Safeco Insurance
Jim Russell, Western National Insurance Group
James M. Davis, Interinsurance Exchange of the Automobile Club
Christine Masciantonio, Hanover Insurance Group
Robert Gick, Allstate Insurance Group
Jennifer Gomez, Georgia Farm Bureau
Jerrilynn Long, Liberty Mutual Insurance
David Moses, Hartford Insurance Group
Jack Smryl, Philadelphia Contributionship
Jackie Humphreys, Indiana Farmers Mutual
Alex Lampasona, Amica Mutual Insurance
Paul Ost, CNA Insurance Companies
Travis Phifer, Grange Mutual Casualty Group
Lori Saunders, Citizens Property Insurance Corp.
Jeff Walter, USAA
Vicki Walters, Grange Mutual Casualty Group
Raymond Ramos
Brenda Roh
John Woodworth
The 2023 Claims Conference is scheduled for March 17-20 in Boston at the Hynes Convention Center. The Sheraton Boston and Boston Marriott Copley Place are the two headquarter hotels. Information to make reservations will be posted in October.
Thank you to those who submitted topics for the 2024 Claims Conference. The Claims Conference Planning committee and PLRB staff are currently reviewing proposals to create the curricula for the 2024 program.
Exhibit and sponsorship opportunities are available; please contact Tom O'Dowd at todowd@plrb.org for details.
Please check back in October for updates on the registration, agenda, educational sessions with presenters, and hotel reservations.
We look forward to seeing you in Boston!
It was my first time, so it was a great time hearing from a lot of different people and experiencing something new.
I like there are educated speakers who show genuine appreciation and passion for their topics.
I enjoyed the variety of sessions and the networking promoted within the session. I alsoappreciated the collection of exhibitors that had various ways of engagement.
The Networking was amazing, but just being able to be together with peers and new friendsagain was so needed!
I enjoyed meeting other professionals in the business. I also loved the various topics andhearing how other insurance carriers were addressing some of the same issues we encounter.
The informational sessions were very useful and gave me a lot of great things to bring backwith me.
The variety of content and the sessions that were interactive. So valuable to learn from otherattendees and how they tackle challenges and issues at their organizations.
Opportunity to connect with other claim professionals and vendors. Informative & interestingpresentations. Appreciated that a lot of the presentations qualified for CE credit.
PLRB greatly appreciates the following claims service providers for their outstanding support for the 2024 Claims Conference.
