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Sessions

Educational Sessions By Time
Monday

Monday Tuesday Wednesday

10:30 - 11:30

Potholes in Cannabis Claims & Underwriting

10:30 - 12:00

Appraisal: Evolution & Evaluation of the New Normal

Biomechanics of Injury Causation: How People Get Hurt

CAT Planning & Response to Catastrophes

Commercial Roofing, Damages & Investigation

Confronting the “Reptile Theory”

Contents Claims Adjustments that Sizzle

Developing as an Organizational Leader

Ethical Decision Making: Choosing the Right Path

Fraud Claims: The Real Housewives Edition

Property Case Law Developments: Personal Lines

Shutdown of Business Operations from Cyber Events

Smart Buildings: A Forensic Investigative Analysis

Strategies in Adjusting Challenging Large Property Losses

Stress Management with Rising Claims & CAT Deployment

1:30 - 5:00

Social Media, Devices & Cloud Data in Claim Investigations

1:30 - 3:00

Abuse & Molestation Claims & Coverage Issues

Artificial Intelligence: Redefining Workflows

Assignment of Benefits: Policy Giveaway

Claim Evaluation with Large Deteriorated Properties

Contractors' Equipment Claim Challenges

Earthquake Damage Assessment & Repair

Equipment Breakdown: Demystified

Garage & Business Auto Policies: Coverage Issues

High Exposure Commercial Liability Claims

Interplay of Computer Fraud, Funds Transfer Fraud

Interplay of Unit Owner’s & Association Policy Claims

Negotiating Strategies in Bodily Injury Claims

Property Case Law Developments: Commercial Lines

Property vs. Marine: When Coverages Overlap

Role of Internships in Workforce Management

Washington Slept Here: Historic Property Losses

1:30 - 2:30

Emerging Issues & Exposures in Property Coverage

IBHS Performance Ratings for Impact Resistant Shingles

3:30 - 4:30

Auto Casualty Claim Management Technologies

Liability Coverage Triggers & Loss Allocation

Ride- & Home-Sharing: Liability & Coverage Issues

3:30 - 5:00

Analyzing Written & Recorded Statements: See the Truth

Bad Faith Damages in Third-Party Claims

Building Codes: Big Ticket Challenges

Building Estimating: The Devil's in the Details

Earthquake Claims Handling Accreditation

Interplay of Underwriting & Property Claims

Large Loss: Disputed Claims & the Decision-Making Process

Minor Auto Accidents: Major Damages

PLRB: Online Coverage Research

Reservation of Rights & Declination Letters

Resolving Difficult Claims: Strategies for Property Adjusters

Systems Thinking: Managing Complex Business Processes

Technology that Disrupts: Policy Application to Claim Settlement

Time Element Losses: Habitational & Hospitality

Unfair Claims Practices Act: Effective Compliance

Women's Leadership in Insurance


Please join us at the Property & Liability Resource Bureau 2020 Claims Conference!

Expand Your Horizons & Challenge your Thinking at the PLRB Claims Conference

Join us in Washington, DC, for our claims talent revolution where you'll:

  • Expand your horizons with 100 educational course selections within 14 education tracks taught by industry leaders, preparing you for your future
  • Challenge your thinking, redefine what it means to be a claims professional today
  • Expand your network by connecting with a diverse range of claims professionals from hundreds of companies across the nation
  • Build connections at the Insurance Services Expo by interacting with a diverse, innovative group of the industry's leading service providers

About 100 educational sessions will be offered during the 3-day conference from a wide variety of curricula including:

Adjusting Property
Alternate Dispute Resolution
Casualty Campus
Catastrophe
Commercial Time Element Losses
General Interest
Large Property Loss

Leadership & Management
PLRB
Property Coverage
Special Investigation/Fraud
Subrogation
Technology
Underwriting & Claims

TESTIMONIALS

I've been attending PLRB Conferences for over 30 years and continue to enjoy attending and plan to do so in the future. Keep up the good work.

It was a very positive experience and well worth the trip. I hope to attend future PLRB events.


Met people who I've wanted to identify and meet for many years.

I really appreciated the opportunity to be a part of this event as a student. These events make me even more excited for the future in this career field.


Great job as always. Kudos to PLRB!

I was a first timer - I enjoyed the conference and thought it was very well put together.

Great job of keeping up with the times with education and speakers. Look forward to next year.

I was able to make some new contacts and revisit with some old.

Overall a great experience and opportunity to gain knowledge



CLAIMS CONFERENCE SPONSORS

PLRB greatly appreciates the following claims service providers for their outstanding support for the 2020 Claims Conference.

Diamond

Platinum

Gold

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