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California Earthquake Claims Handling Accreditation:  PLRB continues to offer a California earthquake claims handling accreditation. Attendees can earn their California Earthquake Claims Handling Accreditation certificate by attending this 90-minute session. The certificate is sponsored by highly-respected Vale Training Solutions.

Now attendees need to attend just one 90-minute program, offered two times at the Claims Conference.
Monday, March 20          1::30 – 3:00 p.m.
Tuesday, March 21         1:30 – 3:00 p.m.

This certificate is valid for three years and should be accepted by any company handling earthquake claims in California.


National Flood Insurance Program (NFIP) Attendee Presentation
Tuesday, March 21
8:00 a.m. – 5:00 p.m.

This course is the officially sanctioned registration presentation for the National Flood Insurance Program. It provides adjusters with a comprehensive introduction to the National Flood Insurance Program and the federal laws, principles, and rules surrounding its application. It addresses coverage, claims guidance, and loss adjustment procedures.

This program satisfies the annual registration requirement to attend an annual adjuster presentation to adjust claims on behalf of NFIP and the NFIP-authorized “Write Your Own” carriers program. Attendees must attend the full day of session (presented in two parts) to receive credit. 



2023 Claims Conference Highlights

We hope you will join us in Orlando for 3 days of expanding your story as a claims professional.

  • WRITE YOUR OWN AGENDA from over 100 educational sessions within 14 tracks taught by industry leaders
  • EXPAND YOUR NETWORK by telling your story as a claims professional and hearing the stories of a diverse range of claims professionals
  • PREPARE FOR YOUR NEXT CHAPTER by making connections with a broad, innovative group of the industry's leading service providers at the Insurance Services Expo

It was my first time, so it was a great time hearing from a lot of different people and experiencing something new.

I like there are educated speakers who show genuine appreciation and passion for their topics.

I enjoyed the variety of sessions and the networking promoted within the session. I alsoappreciated the collection of exhibitors that had various ways of engagement.

The Networking was amazing, but just being able to be together with peers and new friendsagain was so needed!

I enjoyed meeting other professionals in the business. I also loved the various topics andhearing how other insurance carriers were addressing some of the same issues we encounter.

The informational sessions were very useful and gave me a lot of great things to bring backwith me.

The variety of content and the sessions that were interactive. So valuable to learn from otherattendees and how they tackle challenges and issues at their organizations.

Opportunity to connect with other claim professionals and vendors. Informative & interestingpresentations. Appreciated that a lot of the presentations qualified for CE credit.

PLRB greatly appreciates the following claims service providers for their outstanding support for the 2023 Claims Conference.


Diamond Plus




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