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Hotel Information

Orlando World Center Marriott Hotel

8701 World Center Dr
Orlando, FL 32821
Main Phone: (407) 239-4200
Reservations (800) 621-0638
Online Reservations

The Orlando World Center Marriott is sold out over many of the Conference dates. A list of alternative hotel options, located within a mile of the Orlando World Center, is below. You may contact these properties directly and will be responsible for getting to and from the Claims Conference.

You will receive the hotel's best available rate as there is not a specific PLRB rate for the properties listed.

Caribe Royale All-Suite Hotel & Convention Center
8101 World Center Drive
Orlando, FL 32821-5408
Phone: 407-238-8000

Courtyard Orlando Lake Buena Vista at Marriott Village
8623 Vineland Avenue
Orlando, FL 32821-6499
Phone: 407-938-9001

Located at I-4 West Exit 27 in Lake Buena Vista. 313-room Courtyard in the Marriott Village with free high speed internet, food court, and tropical indoor/outdoor pool..

Holiday Inn Resort Orlando Suites - Waterpark
14500 Continental Gateway
Orlando, FL 32821
Phone: 407- 387-5437

Springhill Suites & TownePlace
Suites Orlando Lake Buena
8040 Palm Parkway
Orlando, FL 32819
Phone: 407-239-4005

A dedicated website is now available to book your hotel rooms online. Reservations can be made starting February 12, 2023:

Reserve Online

Shuttle transportation will be provided from these hotels to the Orlando World Center Marriott.

  • Complimentary Basic Wireless Internet in Guest Room
  • Parking is $17 inclusive of tax, per day.for a 50% discount for self-parking.
  • The room rate is available 3 days before and after your event, based on availability at the time of request

PLRB has contracted with hotels for special rates during the Claims Conference & Insurance Services Expo.

We encourage you to make reservations at the Orlando World Center Marriott Hotel, the Conference Headquarters Hotel. Please mention “PLRB Claims Conference” if you call to make reservations.

Guest Room Rates $251 single/double occupancy plus taxes Same rate up to four guests per room.

The resort fee of $42+ tax per night is optional; if you select this, it includes

  • Daily admission to River Falls Water Park for up to 4 guests
  • Daily scheduled shuttle service to Disney Parks for up to 4 guests
  • Nightly scheduled shuttle service to Disney Springs for up to 4 guests
  • Complimentary bag of balls and clubs for driving range use for up to 4 guests
  • Enhanced in-room wireless internet for up to 6 devices

A current credit card is required to make reservations and will be charged when the reservation is made.

Room rates at these hotels are per night plus applicable taxes. Rates will be good for three days prior to and after the Conference dates, subject to availability.

Marriott International Bonvoy members will receive complimentary internet in their guest rooms. If you are not already a Marriott Bonvoy Member, use this link to sign up for Marriott rewards program to receive free guestroom internet.

The cut-off date for the hotels is Friday, February 24 or until sold out, whichever comes first. Please note there are a limited number of rooms in our block, so make your reservation early.

These commitments will help ensure that the Conference hotels will be able to accommodate the room requests for all Conference attendees, exhibitors, and sponsors.

Conference Location

The 2023 Claims Conference is scheduled for March 17-20 in Boston at the Hynes Convention Center. The Sheraton Boston and Boston Marriott Copley Place are the two headquarter hotels. Information to make reservations will be posted in October.

Thank you to those who submitted topics for the 2024 Claims Conference. The Claims Conference Planning committee and PLRB staff are currently reviewing proposals to create the curricula for the 2024 program.  

Exhibit and sponsorship opportunities are available; please contact Tom O'Dowd at for details.

Please check back in October for updates on the registration, agenda, educational sessions with presenters, and hotel reservations.

We look forward to seeing you in Boston!

We hope you will join us in Boston for three days of expanding your story as a claims professional:

  • Write your own agenda from over 100 educational course selections within 14 education tracks taught by industry leaders, preparing you for your future
  • Expand your network by telling your story as a claims professional and hearing the stories of a diverse range of claims professionals from hundreds of companies across the nation  
  • Prepare for the next chapter of your story by making connections at the Insurance Services Expo by interacting with a broad, innovative group of the industry’s leading service providers

It was my first time, so it was a great time hearing from a lot of different people and experiencing something new.

I like there are educated speakers who show genuine appreciation and passion for their topics.

I enjoyed the variety of sessions and the networking promoted within the session. I alsoappreciated the collection of exhibitors that had various ways of engagement.

The Networking was amazing, but just being able to be together with peers and new friendsagain was so needed!

I enjoyed meeting other professionals in the business. I also loved the various topics andhearing how other insurance carriers were addressing some of the same issues we encounter.

The informational sessions were very useful and gave me a lot of great things to bring backwith me.

The variety of content and the sessions that were interactive. So valuable to learn from otherattendees and how they tackle challenges and issues at their organizations.

Opportunity to connect with other claim professionals and vendors. Informative & interestingpresentations. Appreciated that a lot of the presentations qualified for CE credit.

PLRB greatly appreciates the following claims service providers for their outstanding support for the 2024 Claims Conference.


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