The Future of Insurance
Curriculum:
Technology
Tuesday 10:30 - 12:00
Dan Donovan,
Head of Customer Success
Shift Technology, Boston, MA
Bryan Falchuk,
President & CEO
PLRB, Downers Grove, IL
Andy Hutchinson,
CRO, Digital Solutions
Crawford & Company, Peachtree Corners, GA
Jeremiah Kiefer,
Founder | CEO
Deft Group, New Orleans, LA
- Changing Risks Means New Opportunities for Adjusters
Jeremiah Kiefer, The Deft Group
The nature and complexities of the exposures we face is changing. That means the nature of claims is changing, but also means the opportunities for claims experts are growing. Jeremiah Kiefer of The Deft Group shares his view of how these changing dynamics mean today’s adjusters can become risk and underwriting experts to help ensure the sustainability of our industry.
- What Does Good Look Like When It Comes to Fraud?
Dan Donovan, Shift Technologies
Fraud is an ever-moving target as those perpetrating it evolve their methods and sophistication. What do the patterns emerging in how fraud plays out and what does that mean for what Good looks like in how we respond to or get ahead of it? Dan Donovan of Shift Technologies shares the insights they see from across the industry and how insurers and claims professionals should think going forward to stay ahead of the problem.
- Navigating Increasing Claim Complexity to Make Better Decisions
Andy Hutchinson, Crawford & Company
Getting the claim to the right person as quickly as possible can be the difference between a typical claim and a high severity situation. As claims get more complex, and the pathways each claim can take spiderweb, can new solutions like AI and Machine Learning change the game by empowering claims professionals to make better decisions, faster? Learn what we can already do now, and where technology will take us going forward.