SESSIONS

Casualty Auto

Adjusting Property Alternate Dispute Resolution Casualty Auto Casualty Campus Catastrophe Commercial Time Element Losses General Interest Large Property Losses Leadership/Management PLRB Presents PLRB Services Property Coverage Special Investigations/Fraud Subrogation Technology Underwriting and Claims

Accidents: Immediate Steps in the First 48 Hours

State Approved CE Credits:FL NH NC

Tuesday, March 19 — 1:30 - 3:00
Wednesday, March 20 — 10:30 - 12:00

Allyson C. Byrd, JD, Member, McGlinchey Stafford, PLLC, New Orleans, LA
Robin Roeder, SVP-Risk Management, Sedgwick, Memphis, TN

  • Implement polices and guidelines to mitigate costs and exposure in litigation, as well as effectively respond to incidents.
  • Communicate protocols to their employees on responding to incidents.
  • Understand why the recommended investigative tactics are helpful to your company.
  • Consider legal ramifications of a thorough, proper investigation.

Autonomous Vehicles: Liability & Coverage Issues

State Approved CE Credits:FL NH NC TX

Tuesday, March 19 — 3:30 - 5:00
Wednesday, March 20 — 3:30 - 5:00

Kenneth P. Williams, JD, Shareholder, Segal McCambridge Singer et al, Southfield, MI

  • Identify various parties who may be liable for loss arising out of the use of driverless vehicles such as manufacturers, engineers, designers, and retailers
  • Examine likely theories of liability that may be asserted against these potentially liable parties
  • Describe liability insurance coverage available to potentially liable parties
  • Explore the coordination of insurance coverage among these parties

Garage & Business Auto Policies: Coverage Issues

State Approved CE Credits:FL NC TX

Tuesday, March 19 — 1:30 - 3:00
Wednesday, March 20 — 10:30 - 12:00

Eric Friedemann, Counsel, PLRB, Downers Grove, IL
John Mumford, JD, Partner, Hancock Daniel, Glen Allen, VA

  • Identify the most frequently-encountered coverage issues arising under liability, physical damage, and garagekeepers coverages
  • Describe important issues in definitions, insuring agreements, exclusions, limits of liability and other insurance provision
  • Learn who are "insureds" under various coverages
  • Describe recent court decisions and trends in the law with respect to these provisions of the personal and business auto policies

Minor Auto Accidents: Major Damages

State Approved CE Credits:FL NC

Monday, March 18 — 10:30 - 12:00
Tuesday, March 19 — 8:00 - 9:30

Jared Martin, Claims Examiner, American National P&C Group, Glenmont, NY
Richard I. Woolf, JD, Partner, Baker Sterchi Cowden & Rice, St. Louis, MO

  • Recognize third-party minor accidents/incidents that have the potential to become more significant, and examine how to address them early to avoid exasperation of damages
  • Evaluate minor injury claims and describe positive claims handling in settling those claims early
  • Analyze alleged soft tissue injuries and the viability of certain injuries in low-speed impact accidents
  • Examine damages claims that appear inflated based upon the accident/incident and the disconnect between the accident/incident and the claimed injuries/damages

Tow & Body Shops: Combating Questionable Invoices

State Approved CE Credits:FL NC TX

Monday, March 18 — 1:30 - 2:30
Tuesday, March 19 — 10:30 - 11:30

Justin Fabella, Esq., Senior Counsel, Travelers Companies, West Bridgewater, MA
Shahan Kapitanyan, JD, Senior Associate, Brand & Tapply, LLC, Wellesley, MA

  • Identify Questionable and Suspect Charges in Towing/Body Shop Invoices
  • Learn Techniques to Combat Questionable Towing/Body Shop Invoices
  • Collaborate with IAs, Appraisers, Field Adjusters, Legal Counsel, and Experts in Challenging Questionable Towing/Body Shop Invoices
  • Create Internal Protocols and Best Practices in Combatting Questionable Towing/Body Shop Invoices

 


Please join us in Boston for 3 days of sharing how you serve and adapt as an insurance professional in today’s rapidly evolving world:

  • Engage in over 100 innovative educational course selections across 14 learning tracks led by industry professionals serving your quest for know-how in the ever-evolving insurance landscape
  • Forge connections through one of the industry’s largest gatherings of diverse insurance professionals serving as a conduit for networking opportunities
  • Immerse yourself in the Insurance Services Expo interacting with hundreds of leading edge service providers showcasing products and tools to revolutionize service in the insurance industry

It was my first time, so it was a great time hearing from a lot of different people and experiencing something new.

I like there are educated speakers who show genuine appreciation and passion for their topics.

I enjoyed the variety of sessions and the networking promoted within the session. I alsoappreciated the collection of exhibitors that had various ways of engagement.

The Networking was amazing, but just being able to be together with peers and new friendsagain was so needed!

I enjoyed meeting other professionals in the business. I also loved the various topics andhearing how other insurance carriers were addressing some of the same issues we encounter.

The informational sessions were very useful and gave me a lot of great things to bring backwith me.

The variety of content and the sessions that were interactive. So valuable to learn from otherattendees and how they tackle challenges and issues at their organizations.

Opportunity to connect with other claim professionals and vendors. Informative & interestingpresentations. Appreciated that a lot of the presentations qualified for CE credit.



CLAIMS CONFERENCE SPONSORS

PLRB greatly appreciates the following claims service providers for their outstanding support for the 2024 Claims Conference.

 

Diamond Plus

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M&A Advisory Sponsor

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