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SESSIONS

Alpha Listing - H

A B C D E F G H I L M N P R S T U W

Hail Damage to Building Components, Cladding & HVAC


Curriculum: Adjusting Property

Tuesday 1:30 - 3:00
Wednesday 3:30 - 5:00

Robert A. Danielson, PE, Senior Engineer, Haag Engineering Co.
Jay Dykstra, Technical Education Manager, HVAC Investigators LLC

  • Describe various hail impact patterns (large to small hail) and the effects on building exterior components including windows, roof and wall claddings, and HVAC equipment
  • Differentiate between hail-related impacts and non-hail-related impacts to exterior building components, claddings, and HVAC equipment
  • Review the various ways hail damage can impact the reparability of common HVAC systems and equipment

    • High Exposure Commercial Liability Claims


    Curriculum: Casualty Campus

    Monday 1:30 - 3:00
    Wednesday 10:30 - 12:00

    Richard Harer, CFE, CPE, VP-Investigations, Specialized Investigations
    Peter Schifrin, RPA, President, SGD, Inc.

  • Review challenging current adjustment issues in high exposure commercial liability claims handling
  • List steps needed to address these challenging issues
  • Mitigate claims with significant indemnity exposures

    • Homeowners Conundrums: Potpourri of Issues


    Curriculum: Property Coverage

    Tuesday 10:30 - 12:00
    Wednesday 10:30 - 12:00

    Paul Kilmer, CPCU, AIC, Claims Manager, EMC Insurance Companies
    John McLaughlin, AIC, AVP-Claims, Narragansett Bay Insurance
    Michael T. Ryan, JD, Partner, Merry, Farnen & Ryan, P.C.

  • Define what constitutes a theft
  • Identify who can bring a claim under the death provision
  • Compare when appraisal is or is not appropriate
  • Determine when something meets the definition of an "other structure" under coverage B

    • How Do We Digest Our Data?


    Curriculum: Leadership

    Tuesday 8:00 - 9:30
    Wednesday 10:30 - 12:00

    Anna Midgley, Manager-Property Claims, Western National Insurance
    Tina Schott, CPCU, AIS, AIC, Director-Casualty Claims, Western National Insurance
    Karen Thelen, Director of Operations, Michigan Millers Mutual Ins.

  • Identify meaningful data points to monitor and improve claim operations
  • Determine sources of data both internal and external
  • Create a dashboard to track and organize data, and link corporate objective
  • Analyze data for application to claims operations

    •  


    Outstanding Claims Professionals, 2020: Call for Nominations


    Please join us at the Property & Liability Resource Bureau 2020 Claims Conference!

    Expand Your Horizons & Challenge your Thinking at the PLRB Claims Conference

    Join us in Washington, DC, for our claims talent revolution where you'll:

    • Expand your horizons with 100 educational course selections within 14 education tracks taught by industry leaders, preparing you for your future
    • Challenge your thinking, redefine what it means to be a claims professional today
    • Expand your network by connecting with a diverse range of claims professionals from hundreds of companies across the nation
    • Build connections at the Insurance Services Expo by interacting with a diverse, innovative group of the industry's leading service providers

    About 100 educational sessions will be offered during the 3-day conference from a wide variety of curricula including:

    Adjusting Property
    Alternate Dispute Resolution
    Casualty Campus
    Catastrophe
    Commercial Time Element Losses
    General Interest
    Large Property Loss

    Leadership & Management
    PLRB
    Property Coverage
    Special Investigation/Fraud
    Subrogation
    Technology
    Underwriting & Claims

    TESTIMONIALS

    I've been attending PLRB Conferences for over 30 years and continue to enjoy attending and plan to do so in the future. Keep up the good work.

    It was a very positive experience and well worth the trip. I hope to attend future PLRB events.


    Met people who I've wanted to identify and meet for many years.

    I really appreciated the opportunity to be a part of this event as a student. These events make me even more excited for the future in this career field.


    Great job as always. Kudos to PLRB!

    I was a first timer - I enjoyed the conference and thought it was very well put together.

    Great job of keeping up with the times with education and speakers. Look forward to next year.

    I was able to make some new contacts and revisit with some old.

    Overall a great experience and opportunity to gain knowledge



    CLAIMS CONFERENCE SPONSORS

    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2020 Claims Conference.

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