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SESSIONS

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A B C D E F G H I L M N P R S T U V W

National Flood Insurance Program (NFIP): Part I


Curriculum: Catastrophe

Robert Montgomery, Insurance Examiner, FEMA
Leesa O'Donnell Tomsett, SCLA, AIC, AINS, Lead Insurance Examiner, FEMA
Donald Waters, Claims Branch Chief, FEMA

  • Review coverages and provisions of all three Standard Flood Insurance Policy forms to assist in fair and accurate claims adjustments
  • Describe the framework of the NFIP program and tools to perform flood policy adjusting duties
  • Identify the information, knowledge, and skills to be self-reliant, using the tools developed by the NFIP
  • Review ways to reduce adjusting errors and help ensure quality adjustment for all policyholders
    You must attend the full day of sessions, Parts I & II, to register for or renew a Flood Control Number (FCN).

    • National Flood Insurance Program (NFIP): Part II


    Curriculum: Catastrophe

    Robert Montgomery, Insurance Examiner, FEMA
    Leesa O'Donnell Tomsett, SCLA, AIC, AINS, Lead Insurance Examiner, FEMA
    Donald Waters, Claims Branch Chief, FEMA

  • Review coverages and provisions of all three Standard Flood Insurance Policy forms to assist in fair and accurate claims adjustments
  • Describe the framework of the NFIP program and tools to perform flood policy adjusting duties
  • Identify the information, knowledge, and skills to be self-reliant, using the tools developed by the NFIP
  • Review ways to reduce adjusting errors and help ensure quality adjustment for all policyholders
    You must attend the full day of sessions, Parts I & II, to register for or renew a Flood Control Number (FCN).

    • Negligent Security Claims: Effective Adjusting


    Curriculum: Casualty Campus

    Christopher Flanagan, JD, Partner, Wilson Elser Moskowitz et al

  • List the elements of a negligent security claim and identify some of the common legal issues presented by these claims such as questions about foreseeability
  • Develop a plan to investigate these types of claims including what documents to obtain, witnesses to interview, and experts to retain
  • Describe potential coverage issues related to these claims
  • Specify common allegations raised by plaintiffs in negligent security claims and the available defenses

    • Negotiating Challenges Through & Beyond Covid-19


    Curriculum: General Interest

    Daniel DuBose, Manager, PILOT
    John Hammer, Operations Manager, PILOT

  • Reflect on your experiences and identify areas with the greatest potential for improvement
  • Initiate measures that support alternate methods of claims handling in the event of another similar situation
  • Recognize the importance of continuous innovation

    • Negotiating Strategies in Bodily Injury Claims


    Curriculum: Casualty Campus

    Richard Nouza, JD, Liability Consultant, Central Insurance Companies
    Christine A. Sullivan, CPCU, President, CAS Consulting, LLC

  • Identify the key components of an effective negotiation strategy
  • Build an effective negotiation strategy based on the merits of the case
  • Describe what tactics to employ to effectively negotiate a bodily injury claim
  • Apply the strategy and tactics to successfully negotiate the claim from both the defense and plaintiff’s point of view

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    Join us in Chicago for the 2021 PLRB Claims Conference.

    • Expand your horizons with more than 90 educational course selections within 14 education tracks taught by industry leaders, preparing you for your future
    • Challenge your thinking, redefine what it means to be a claims professional today
    • Expand your network by connecting with a diverse range of claims professionals from hundreds of companies across the nation
    • Build connections at the Insurance Services Expo by interacting with a diverse, innovative group of the industry's leading service providers

    About 90 educational sessions will be offered during the 3-day conference from a wide variety of curricula including:

    Adjusting Property
    Alternate Dispute Resolution
    Casualty Campus
    Catastrophe
    Commercial Time Element Losses
    General Interest
    Large Property Loss

    Leadership & Management
    PLRB
    Property Coverage
    Special Investigation/Fraud
    Subrogation
    Technology
    Underwriting & Claims

    TESTIMONIALS

    I've been attending PLRB Conferences for over 30 years and continue to enjoy attending and plan to do so in the future. Keep up the good work.

    It was a very positive experience and well worth the trip. I hope to attend future PLRB events.


    Met people who I've wanted to identify and meet for many years.

    I really appreciated the opportunity to be a part of this event as a student. These events make me even more excited for the future in this career field.


    Great job as always. Kudos to PLRB!

    I was a first timer - I enjoyed the conference and thought it was very well put together.

    Great job of keeping up with the times with education and speakers. Look forward to next year.

    I was able to make some new contacts and revisit with some old.

    Overall a great experience and opportunity to gain knowledge



    CLAIMS CONFERENCE SPONSORS

    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2020 Claims Conference.

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