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Unfair Claims Practices Act: Effective Compliance

Curriculum: Adjusting Property

Monday 3:30 - 5:00
Tuesday 3:30 - 5:00

Andrew B. Downs, JD, Shareholder, Bullivant Houser Bailey PC
Matt Duchnowski, CPCU, SCLA, AIC, HO Claims Mgr.-Property, Federated Mutual Group

  • Identify uncommon areas where the Act may apply
  • Develop approaches to make compliance natural
  • Use compliance requirements to improve vendor response
  • Create a proactive claim resolution strategy by adhering to compliance requirements
  • Using Experts in Insurance Litigation¬†¬†

    Curriculum: Casualty Campus

    Tuesday 3:30 - 5:00
    Wednesday 10:30 - 12:00

    Beth Zaro Green, Director-Litigation Management, W. R. Berkley Group
    Kathy J. Maus, JD, Partner, Butler Weihmuller Katz Craig
    Julia Molander, JD, Insurance Lit. Consultant, JAMolander Consulting

  • Assess the need to retain experts before litigation to analyze policy coverage and review the claims handling process
  • Determine the usefulness of experts during pre-trial discovery to identify areas for investigation and prepare witnesses for depositions.
  • Evaluate the benefits of using experts at trial in cases such as declaratory judgment actions and bad faith claims
  • Illustrate situations in which experts are detrimental to the case and their use abused

    Outstanding Claims Professionals, 2020: Call for Nominations

    Please join us at the Property & Liability Resource Bureau 2020 Claims Conference!

    Expand Your Horizons & Challenge your Thinking at the PLRB Claims Conference

    Join us in Washington, DC, for our claims talent revolution where you'll:

    • Expand your horizons with 100 educational course selections within 14 education tracks taught by industry leaders, preparing you for your future
    • Challenge your thinking, redefine what it means to be a claims professional today
    • Expand your network by connecting with a diverse range of claims professionals from hundreds of companies across the nation
    • Build connections at the Insurance Services Expo by interacting with a diverse, innovative group of the industry's leading service providers

    About 100 educational sessions will be offered during the 3-day conference from a wide variety of curricula including:

    Adjusting Property
    Alternate Dispute Resolution
    Casualty Campus
    Commercial Time Element Losses
    General Interest
    Large Property Loss

    Leadership & Management
    Property Coverage
    Special Investigation/Fraud
    Underwriting & Claims

    I've been attending PLRB Conferences for over 30 years and continue to enjoy attending and plan to do so in the future. Keep up the good work.

    It was a very positive experience and well worth the trip. I hope to attend future PLRB events.

    Met people who I've wanted to identify and meet for many years.

    I really appreciated the opportunity to be a part of this event as a student. These events make me even more excited for the future in this career field.

    Great job as always. Kudos to PLRB!

    I was a first timer - I enjoyed the conference and thought it was very well put together.

    Great job of keeping up with the times with education and speakers. Look forward to next year.

    I was able to make some new contacts and revisit with some old.

    Overall a great experience and opportunity to gain knowledge

    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2020 Claims Conference.




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