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Late Reporting Claims with Prior Damage

Curriculum: Adjusting Property

Monday, March 20 — 3:30 - 5:00
Wednesday, March 22 — 8:30 - 10:00

Chase Anderson, PE, Senior Associate, Thornton Tomasetti, Tampa, FL
Roy Didion, Executive General Adjuster, Engle Martin, Atlanta, GA
Primitivo Suarez, Senior Project Manager, DBI Construction Consultants, Orlando, FL

  • Evaluate filing deadlines and inspection team alignment
  • Analyze loss event related materials
  • Investigate and document reported damage(s) and non-reported damage(s)
  • Interpret and compare reported and observed damage(s)

Leadership: Leaders, Lead!

Curriculum: Leadership/Management

Tuesday, March 21 — 1:30 - 3:00
Wednesday, March 22 — 8:30 - 10:00

Jessi Dusek, FCLS, Property Claims Unit Manager, Germania Insurance, Brenham, TX
Shawn Fuller, SCLA, Dir.-Property Field Operations, Germania Insurance, Brenham, TX
Gene Strother, VP Operations, Mid-America Catastrophe Svcs., Mobile, AL
Brady Webster, Asst. Director-Property Claims, Germania Insurance, Brenham, TX

  • Compare the difference between leading and managing
  • Identify where and how the learner is a leader and to whom
  • Describe leadership styles and what fits one's personality and strengths best
  • Recognize common pitfalls to avoid

Loss Evaluation of Smart Home Automation Systems

Curriculum: Technology

Tuesday, March 21 — 1:30 - 2:30
Wednesday, March 22 — 3:30 - 4:30

Craig Eberhardt, Ph.D., CFEI, Senior Project Manager, YA Engineering Services, Raleigh, NC
Jeremy Jones, Director-Expert Services, YOUNG & Associates, Charlotte, NC

  • Compare similarities and differences with available products in the home automation market
  • Identify common types of damages to automation systems and how each affects equipment
  • Evaluate and test automation equipment, wiring, and connections
  • Assess warranty limitations and technology improvements limiting repair


We hope you will join us in Orlando for 3 days of expanding your story as a claims professional.

  • WRITE YOUR OWN AGENDA from over 100 educational sessions within 14 tracks taught by industry leaders
  • EXPAND YOUR NETWORK by telling your story as a claims professional and hearing the stories of a diverse range of claims professionals
  • PREPARE FOR YOUR NEXT CHAPTER by making connections with a broad, innovative group of the industry's leading service providers at the Insurance Services Expo

It was my first time, so it was a great time hearing from a lot of different people and experiencing something new.

I like there are educated speakers who show genuine appreciation and passion for their topics.

I enjoyed the variety of sessions and the networking promoted within the session. I alsoappreciated the collection of exhibitors that had various ways of engagement.

The Networking was amazing, but just being able to be together with peers and new friendsagain was so needed!

I enjoyed meeting other professionals in the business. I also loved the various topics andhearing how other insurance carriers were addressing some of the same issues we encounter.

The informational sessions were very useful and gave me a lot of great things to bring backwith me.

The variety of content and the sessions that were interactive. So valuable to learn from otherattendees and how they tackle challenges and issues at their organizations.

Opportunity to connect with other claim professionals and vendors. Informative & interestingpresentations. Appreciated that a lot of the presentations qualified for CE credit.

PLRB greatly appreciates the following claims service providers for their outstanding support for the 2023 Claims Conference.


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