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Casualty Case Law Update

CAT Planning & Response to Catastrophes

Catastrophe & Contents

Category 3 Water: Issues, Remediation & Exposure

CGL Policy & Work Product Coverage Conundrums

Claim Evaluation with Large Deteriorated Properties

Claims File Materials: Preventing Their Discovery

Claims Impact of Autonomous Vehicles & Their Technology

Claims Training is Perfect: Said No One Ever

Climate & Insurance: Risk, Preparation & Mitigation

Climate Change & Claims: Preparing for the New Normal

Code Upgrades vs. Pre-Existing Conditions

Commercial Roofing, Damages & Investigations

Complex Bodily Injury & Wrongful Death Claims

Complex Causation Issues in Disputed Property Claims

Computer Fraud, Funds Transfer Fraud & Social Engineering Losses

Confronting the “Reptile Theory”

Construction Cost Estimates: Fun with Numbers

Construction Defect Subrogation Challenges

Construction Materials & Methods: New Technologies

Contents Claims Adjustments that Sizzle

Contractual Indemnity & Additional Insureds Liability

Coverage Challenges with Common Property Endorsements


Thank you to those who submitted topics for the 2023 Claims Conference. The Claims Conference Planning committee and PLRB staff are currently reviewing proposals for workshops for the 2023 program.

Exhibit and sponsorship opportunities are available; please contact Tom O'Dowd at for details.

Check back in October for updates on the registration, agenda, educational sessions with presenters, and hotel reservations.

We hope you will join us in Orlando for 3 days of expanding your story as a claims professional:

  • Write your own agenda from over 100 educational course selections within 14 education tracks taught by industry leaders, preparing you for your future
  • Expand your network by telling your story as a claims professional and hearing the stories of a diverse range of claims professionals from hundreds of companies across the nation
  • Prepare for the next chapter of your story by making connections at the Insurance Services Expo by interacting with a broad, innovative group of the industry’s leading service providers

I've been attending PLRB Conferences for over 30 years and continue to enjoy attending and plan to do so in the future. Keep up the good work.

It was a very positive experience and well worth the trip. I hope to attend future PLRB events.

Met people who I've wanted to identify and meet for many years.

I really appreciated the opportunity to be a part of this event as a student. These events make me even more excited for the future in this career field.

Great job as always. Kudos to PLRB!

I was a first timer - I enjoyed the conference and thought it was very well put together.

Great job of keeping up with the times with education and speakers. Look forward to next year.

I was able to make some new contacts and revisit with some old.

Overall a great experience and opportunity to gain knowledge

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