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Making Judicial Sense of Property Coverage


Curriculum: Property Coverage

Tuesday 10:30 - 12:00
Wednesday 3:30 - 5:00

Sherri King, Corporate Claims Examiner , State Auto Insurance Companies
William O. Krekstein, JD, Partner, Timoney Knox, LLP

  • Identify current landscape for property insurance coverage disputes, including insurance policy as contract of adhesion, arguments on policy ambiguity, creative policyholder attorneys, and impact of public adjusters
  • Describe recent judicial decisions affecting property insurers and their impact on claims handling
  • Focus on importance of internal review prior to making coverage determinations
  • Identify trends in various jurisdictions for key property coverage topics to litigate coverage disputes efficiently
  • Mediation Techniques & Strategies that Work


    Curriculum: Alternate Dispute Resolution

    Tuesday 1:30 - 3:00
    Wednesday 1:30 - 3:00

    Andy Rock, JD, Partner, The Rock Law Group, P.A.
    Nic Wheeler, General Adjuster, Hartford Insurance Group
    Holly Wolf, Director of Claims, Geovera U.S. Insurance Group

  • Describe optimal strategies to employ when preparing for a mediation
  • Identify qualities that contribute to a successful mediation
  • Demonstrate persuasive presentation techniques to enhance negotiation leverage
  • Evaluate steps to take to conclude mediation with enforceable settlements
  • Minor Auto Accidents: Major Damages


    Curriculum: Casualty Campus

    Monday 3:30 - 5:00
    Wednesday 8:30 - 10:00

    Jason Davis, Litigation Manager, American National P&C Group
    Joseph B. Washington, Ph.D., Consultant-Biomechanics Div., Rimkus Consulting Group, Inc.
    Richard I. Woolf, JD, Partner, Baker Sterchi Cowden & Rice

  • Recognize minor accidents/incidents that have the potential to become more significant, and examine how to address them early to avoid exasperation of damages
  • Evaluate minor injury claims and describe positive claims handling in settling those claims early
  • Analyze alleged soft tissue injuries and the viability of certain injuries in low-speed impact accidents
  • Examine damages claims that appear inflated based upon the accident/incident and the disconnect between the accident/incident and the claimed injuries/damages
  • Mock Mediation & Strategies for Casualty Adjusters


    Curriculum: Casualty Campus

    Tuesday 8:00 - 9:30
    Wednesday 8:30 - 10:00

    Rina Carmel, JD, Senior Counsel, Anderson McPharlin & Connors
    Deborah Greenspan, JD, Partner, Blank Rome LLP
    Jeff Kichaven, JD, Independent Mediator, Jeff Kichaven Comm'l Mediation
    Kevin T. Merriman, JD, Partner, Ward Greenberg Heller & Reidy

  • Analyze how coverage issues impact settlement of liability claims
  • Develop strategies for negotiating settlement in multi-claimant, multi-insured situations
  • Compare negotiating strategies employed by coverage counsel, a mediator, a policyholder-side lawyer, and plaintiff’s counsel
  • Describe ethical considerations that insurers and their counsel may face at mediation
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    Outstanding Claims Professionals, 2020: Call for Nominations


    Please join us at the Property & Liability Resource Bureau 2020 Claims Conference!

    Expand Your Horizons & Challenge your Thinking at the PLRB Claims Conference

    Join us in Washington, DC, for our claims talent revolution where you'll:

    • Expand your horizons with 100 educational course selections within 14 education tracks taught by industry leaders, preparing you for your future
    • Challenge your thinking, redefine what it means to be a claims professional today
    • Expand your network by connecting with a diverse range of claims professionals from hundreds of companies across the nation
    • Build connections at the Insurance Services Expo by interacting with a diverse, innovative group of the industry's leading service providers

    About 100 educational sessions will be offered during the 3-day conference from a wide variety of curricula including:

    Adjusting Property
    Alternate Dispute Resolution
    Casualty Campus
    Catastrophe
    Commercial Time Element Losses
    General Interest
    Large Property Loss

    Leadership & Management
    PLRB
    Property Coverage
    Special Investigation/Fraud
    Subrogation
    Technology
    Underwriting & Claims

    I've been attending PLRB Conferences for over 30 years and continue to enjoy attending and plan to do so in the future. Keep up the good work.

    It was a very positive experience and well worth the trip. I hope to attend future PLRB events.


    Met people who I've wanted to identify and meet for many years.

    I really appreciated the opportunity to be a part of this event as a student. These events make me even more excited for the future in this career field.


    Great job as always. Kudos to PLRB!

    I was a first timer - I enjoyed the conference and thought it was very well put together.

    Great job of keeping up with the times with education and speakers. Look forward to next year.

    I was able to make some new contacts and revisit with some old.

    Overall a great experience and opportunity to gain knowledge



    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2020 Claims Conference.

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