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Technology that Disrupts: Policy Application to Claim Settlement


Curriculum: Technology

Brandon Donatelli, Director of Accounts, Matterport
Andrew Juliano, CPCU, AINS, , ASI Progressive Home
Kevin Reilley, EVP-Corp. Dev. & Strategy, HOVER Inc.

  • Describe how AI, automation, and Block Chain are leveraged by insurers around the world
  • Explore how carriers are using the “Internet of Things” as a tool in risk and severity reduction
  • Spotlight Insurtech to work smarter with precision and leave the camera and tape measurer behind
  • The Wright Stuff: Historic Property Losses


    Curriculum: Large Property Losses

    Mark Andrews, PE, Vice President, Thornton Tomasetti
    Meredith Campbell, AIC, AIC-M, National General Adjuster, Sedgwick
    Charles G. Quill, Senior Director, DBI Construction Consultants

  • Describe what makes a property historic, and why that’s important in adjusting claims
  • Review building design and construction history across different geographies
  • Identify appropriate contemporary repairs for different construction types
  • Evaluate the challenges of historic residential construction and restoration and conceptualize creative solutions
  • Time Element Losses: Habitational & Hospitality


    Curriculum: Commercial Time Element Losses

    James V. Chin, JD, Attorney, Zelle LLP
    Glenn Ricciardelli, CPA, Partner, MDD Forensic Accountants
    Joseph Slane, RPA, Executive Vice President, Engle Martin & Associates Inc.

  • Describe how damage to habitational and hospitality properties can result in the potential displacement of tenants, guests, or residents, and the resultant impact on rental revenue
  • Review the potential mitigation options available to habitational and hospitality properties, including relocating tenants or guests to undamaged and vacant units or rooms, transferring tenants or guests to affiliated properties, etc.
  • Identify the financial documentation and occupancy information that is required to evaluate, confirm, and measure the resultant loss of rental revenue and the concurrent savings in operating expenses, including the review of loss scenarios and case studies
  • Explain the treatment of depreciation as a saved expense from an accounting and legal point of view
  • Traumatic Brain Injury: Evaluating Claims


    Curriculum: Casualty Campus

    David R. Price, Ph.D., President, The Forensic Network
    Robert S. Stickley, JD, Founder, Stickley Law, LLC

  • Describe what constitutes a mild traumatic brain injury, moderate traumatic brain injury, and severe traumatic brain injury
  • Identify what records and documents are needed for appropriate brain injury evaluation
  • Distinguish the prognosis for recovery from mild, moderate, and severe traumatic brain injuries
  • Evaluate the high probability of fraud and malingering in mild traumatic brain injury claims
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    Join us in Chicago for the 2021 PLRB Claims Conference.

    • Expand your horizons with more than 90 educational course selections within 14 education tracks taught by industry leaders, preparing you for your future
    • Challenge your thinking, redefine what it means to be a claims professional today
    • Expand your network by connecting with a diverse range of claims professionals from hundreds of companies across the nation
    • Build connections at the Insurance Services Expo by interacting with a diverse, innovative group of the industry's leading service providers

    About 90 educational sessions will be offered during the 3-day conference from a wide variety of curricula including:

    Adjusting Property
    Alternate Dispute Resolution
    Casualty Campus
    Catastrophe
    Commercial Time Element Losses
    General Interest
    Large Property Loss

    Leadership & Management
    PLRB
    Property Coverage
    Special Investigation/Fraud
    Subrogation
    Technology
    Underwriting & Claims

    I've been attending PLRB Conferences for over 30 years and continue to enjoy attending and plan to do so in the future. Keep up the good work.

    It was a very positive experience and well worth the trip. I hope to attend future PLRB events.


    Met people who I've wanted to identify and meet for many years.

    I really appreciated the opportunity to be a part of this event as a student. These events make me even more excited for the future in this career field.


    Great job as always. Kudos to PLRB!

    I was a first timer - I enjoyed the conference and thought it was very well put together.

    Great job of keeping up with the times with education and speakers. Look forward to next year.

    I was able to make some new contacts and revisit with some old.

    Overall a great experience and opportunity to gain knowledge



    PLRB greatly appreciates the following claims service providers for their outstanding support for the 2020 Claims Conference.

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